It's the age of social media. We all have to be customer service representatives now. And yet, as a company, you can't just tweet your way out of a bad situation. You need to go the extra mile and connect
Digital marketing is a rapidly changing field. It's also the most powerful and comprehensive form of marketing available to brands today. Here, are some tips for how to use digital marketing to promote your brand and engage your customers. What
Customer service agents are turning to live chat to make their companies more efficient, streamline their support teams, and serve customers better overall. This approach has its benefits and drawbacks but ultimately can be quite helpful to your business if
Table of Contents To know how to maximize the performance of your email campaigns, you first need to understand what contributes to their success. As a digital marketing expert with about four years of experience in crafting successful email campaigns
Looking to save some time and money? If you’re an entrepreneur, there are plenty of things you need to focus on that don’t relate to your business, so hiring someone to help can not only free up your time but
You want to get new customers, but what if you don't know where to start? The car industry is extensive with many different types of dealerships and models. A lot of the time it might feel like a big fish
Starting your own small business is a challenge. Not only do you need to figure out how to establish your brand and create a competitive product, but you also need to build an audience and find the right marketing channels.
Before starting your own Shopify store, it’s important to know that it won’t be instantly profitable. Building your Shopify store will take time and patience, but with the right strategy you can have an extremely profitable store that brings in
Do you need help with your business, but don’t have the budget to hire in-house employees? Outsourcing your tasks to an outsourcing agency can be a great way to improve efficiency and get things done while also saving money. However,
Why CX Matters? The customer experience (CX) has become one of the hottest topics in business today, and we can see why when you look at the statistics. Global spending on CX solutions will reach $15 billion by 2020, up
You might be surprised to learn that hi and hello are not the only chat greetings in the world. There are lots of chat greetings you can use, some with hidden meanings and some with regional variations! In this post,
Maximizing Live Chat Operators' Productivity By Outsourcing Them Live chat operators are an easy way to improve your customer service and increase sales without adding full-time staff or hiring temporary help. But how do you know how many live chat
Streamlining Your Customer Service Workflow Customer service has gotten some pretty bad press in recent years due to how poorly some companies treat their customers, but there’s no reason you can’t use customer service as an opportunity to strengthen your
Businesses are always looking to improve their customer experience (CX) to get more leads and keep customers coming back for more. But what does that mean, exactly? At its core, CX boils down to making sure the customer has a
Have any more questions? Reach out to us and we’ll get back to you in no time!
© 2024 HiredSupport | All Rights Reserved
