Top 3 Customer Service Outsourcing Company on 
Connect instantly with your customers on live chat at a fraction of the cost. Lower First Response Times (FRTs), boost customer satisfaction and more with live chat support outsourcing.
Slash wait times with our lightning-fast support, delighting customers at every click.
Reduce overhead costs by 70% while boosting your customer service quality.
Your customers never sleep, and neither do our services. Offer round-the-clock support worldwide.
Easily integrate our services into your existing workflow for a smooth transition.
Rely on our trained professionals to provide knowledgeable and friendly service.
Make informed decisions with our actionable insights on customer interactions and satisfaction.
Customers don’t like waiting. With live chat, they don’t have to. Outsourcing your live chat means queries get answers in seconds, not hours, boosting satisfaction rates by up to 25%.
Outsourced live chats work 24/7, so your customer service train never stops! Day or night, your customers get the help they need.
Did you know a website visitor is more likely to convert if their questions are answered in a few seconds? That’s where outsourced live chat support comes in!
Integrating our live chat support agents into your existing workflow is a breeze. Our live chat agents is trained to use a wide variety of live chat software to ensure you get the best possible experience.
Our agents are able to use and adapt to any live chat software, including any custom or in-house software.
As your business grows, so does your need for support. Our live chat service scales with you, ensuring that you have the right level of coverage at the right times without the hassle of hiring additional staff.
See how partnering with HiredSupport has led to tangible, impactful outcomes. Build your own success story with us. View the case studies below!
With our help, businesses see a 53% reduction in response times and a 37% increase in customer satisfaction scores (CSAT).
Share your live chat goals, current support setup, and expected volume. We tailor the perfect team to meet your unique needs.
One call or email is all it takes to receive an all-inclusive quote, tailored to your specific live chat support needs – no hidden costs.
Approve your personalized quote, and we'll schedule the initial training session, selecting the best live chat agents for your team.
Join a setup meeting with our live chat operations manager, supervisor, and your dedicated agents to align on workflows and expectations.
Our live chat agents immerse themselves in your brand and services. Typical training lasts 2-7 days, with more complex products requiring 14-28 days.
Training complete, we take your live chat, well, live, providing stellar customer service from day one. Ongoing QA ensures excellence is maintained.
Share your live chat goals, current support setup, and expected volume. We tailor the perfect team to meet your unique needs.
Approve your personalized quote, and we'll schedule the initial training session, selecting the best live chat agents for your team.
Our live chat agents immerse themselves in your brand and services. Typical training lasts 2-7 days, with more complex products requiring 14-28 days.
Setup can be incredibly fast – often within a week from initial contact, depending on your needs and the complexity of your operations.
Absolutely. Our agents undergo comprehensive training on your products and services, ensuring they can tackle both basic and complex technical inquiries.
Definitely. Our services are designed for flexibility, allowing you to easily scale your live chat team to match demand fluctuations.
Yes, we provide detailed reports and actionable insights on chat interactions, customer feedback, and agent performance to help you continuously enhance your customer service strategy.
Have any more questions? Reach out to us and we’ll get back to you in no time!
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