FAQs

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Yes! We can discuss custom plans and extend as many agents as your business requires to get timely support delivered to your customer. Ask us about our custom plans and how we can help you.

We can recommend live chat support software for your business and help you get it on your website. We work with all the major ones and don’t try to offer you some cheap knock-off chat software!

No! All plans are month to month and you can add-on or cancel to your plans as needed each month.

Credit card, Wire transfer, and Paypal.

A small snippet of code for live chat support to get the chat showing on your website.

No! We can sign NDA’s (if need be) to keep your business and it’s brand safe. We work with many top brands that we are not allowed to discuss, but big or small, we can help you and keep that information private!

No! Our plans are straight forward. Our plans allow for unlimited chats, emails, tickets, leads, sales, calls, and so fourth. For Phone support, we may ask you to provide the method for generating calls and providing such on your end.

Yes! Every plan, from 1 agent to custom plans, has an account manager assigned to it. The account manager is here to help get you on board with your support plan and one of your main point of contacts for your campaign. Contact them if you need anything at all! It is their job to make sure you are satisfied with the level of support your business is receiving.

Yes! If requested by you, we can have the agents on your business email you or contact you by your preferred method that a new lead or sale has been generated!

Yes! Most live chat software retains customer chat logs and they can easily be viewed by you!

No! All plans are month to month and you can add-on or cancel to your plans as needed each month.

No! Our plans are straight forward. Our plans allow for unlimited chats, emails, tickets, leads, sales, calls, and so fourth. For Phone support, we may ask you to provide the method for generating calls and providing such on your end.

We can recommend live chat support software for your business and help you get it on your website. We work with all the major ones and don’t try to offer you some cheap knock-off chat software!

A small snippet of code for live chat support to get the chat showing on your website.

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