Rancho Cucamonga, USA – November 24, 2023 – HiredSupport, a leading outsourcing customer service company, is excited to announce its recent acquisition of Smooz.io, known for its live chat tool, allowing teams to collaborate across teams with clients. The merge aims to revolutionize the outsourcing customer service industry by aligning the capabilities of both organizations to provide exceptional outsourcing solutions to clients worldwide.
The acquisition of Smooz.io represents HiredSupport’s strategic move to expand its customer service offerings and enhance its position in the market. With the integration of Smooz.io, HiredSupport will be able to further streamline its customer support processes and boost efficiency for clients across various industries.
By integrating the capabilities of Smooz.io, HiredSupport aims to unify the customer service space and offer a comprehensive customer service solution to clients. With this acquisition, HiredSupport will have the ability to seamlessly integrate into its existing outsourcing services, providing clients with a more dynamic and personalized customer support experience.
The acquisitions comes at a time when businesses are increasingly relying on outsourced customer service solutions to handle their support needs. With HiredSupport’s wide range of outsourcing offerings and the incorporation of Smooz.io, clients can now benefit from a consolidated and holistic approach to customer service. This integration will lead to improved response times, increased customer satisfaction, and a more seamless and efficient customer support experience.
HiredSupport has always been committed to delivering exceptional customer service solutions to its clients. By acquiring Smooz.io, the company affirms its dedication to staying at the forefront of the industry. HiredSupport aims to provide clients with a competitive edge by offering a fully integrated and scalable customer messaging solution. HiredSupport’s commitment to allowing teams to work together using unified live chat team channels in any platform, including Slack, is second to none.
Looking to the future, HiredSupport plans to release an updated customer messaging software for teams. This software will combine the best features and functionality of both HiredSupport and Smooz.io, providing a comprehensive platform for businesses to manage their customer interactions efficiently.
HiredSupport and Smooz.io share a common vision of delivering exceptional customer service through innovative solutions. The merger will leverage the strengths and history of both, allowing clients to benefit from a comprehensive suite of outsourcing services.
HiredSupport is poised to reshape the customer service outsourcing industry. The comprehensive range of services, innovative technology, and personalized support will enable businesses to elevate their customer support efforts and drive growth.
About HiredSupport
HiredSupport is a leading outsourcing customer service provider based in Rancho Cucamonga, USA. With a team of dedicated professionals, HiredSupport offers a comprehensive range of customer service solutions tailored to the unique needs of each client. With the integration of Smooz.io, HiredSupport is positioned to provide best-in-class outsourcing solutions for businesses worldwide.
For more information, please visit https://www.hiredsupport.com/
