We're a Top 3 Customer Service Outsourcing Company on

Hire Live Chat Agents for Your Business

Engage, convert, and retain customers effortlessly with our expert live chat agents. 24/7 live chat support that drives revenue and enhances customer loyalty.

TRUSTED BY MORE THAN 100+ COMPANIES AROUND THE WORLD

Hear from Our Satisfied Clients

The HiredSupport Commitment

Proactive Lead Conversion

Our live chat agents engage potential customers at the perfect moment to drive conversions and reduce cart abandonment.

Experienced Chat Agents

Every agent on our team has years of experience in customer support, having worked with the big names.

Language Proficiency Guaranteed

All agents undergo rigorous comprehension and writing tests to ensure clear, professional, and effective communication.

Cost Effective

Outsource live chat support while cutting costs by up to 70% – without sacrificing service quality.

Customer-Centric Support

Delivering top-tier customer experience is our priority. Our agents ensure visitors leave satisfied, fostering long-term loyalty.

Performance Transparency

Receive regular performance reports, including customer satisfaction scores, to measure the true ROI of our services.

Complete Live Chat Support Solutions

Our team provides round-the-clock support to assist customers and drive conversions.

Our dedicated chat agents integrate seamlessly with your existing team, delivering exceptional service that feels in-house.

We work with all major live chat platforms – including custom, in-house software – for effortless integration.

Set Up Your Live Chat For Success

With our help, businesses see a 53% reduction in response times and a 37% increase in customer satisfaction scores (CSAT).

Get Your Live Chat Team Running in Less Than a Week!

Define Your Live Chat Support Needs

Tell us about your business, chat volume, and customer service expectations.

Receive Your Custom Quote

Get a transparent, all-inclusive quote in just one email or call—no hidden fees.

Confirm Your Plan

Approve the quote, set a start date, and get assigned the best available chat agents.

Kick-Off Onboarding

Meet with our operations manager and assigned agents to align on expectations.

Training Starts

Our customer support agents undergo rigorous training in your systems, software, and problem-solving protocols. Depending on the complexity of your environment, training can last anywhere from 7-28 days.

Go Live

We launch your customized customer support. With continuous quality assurance and regular updates, we maintain high standards, keeping your operations smooth from day one.

Define Your Live Chat Support Needs

Tell us about your business, chat volume, and customer service expectations.

Confirm Your Plan

Approve the quote, set a start date, and get assigned the best available chat agents.

Training Starts

We launch your live chat support with continuous QA, ensuring outstanding performance from day one.

Frequently Asked Questions (FAQs)

Our agents proactively engage visitors, answer questions, and reduce checkout abandonment to drive conversions.

Yes, we provide round-the-clock live chat support, ensuring customers always receive assistance.

Absolutely! Our agents can work with any live chat software, including custom platforms.