Business process outsourcing (BPO) is like teamwork on a global scale. BPO companies take care of tasks for other companies, like answering customer calls or managing payroll. But why do companies choose BPO? Let’s look at the numbers!
Studies show that in-house employee costs in the United States can average $25 per hour. BPO offers a compelling solution. Companies can leverage a global talent pool with competitive rates at $7/hr per hour by strategically outsourcing tasks. This translates to significant cost savings, allowing you to optimize resource allocation and focus on core business activities.
Our Methodology to Rank Top BPO Companies in Atlanta
To list the Top BPO Companies in Atlanta, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top business process outsourcing companies in Atlanta.
Company
Industry
Free Trial
Pricing
HiredSupport
Ist Management Services
Infosys Limited
Outsource Bigdata
The Assistants Company
BPO
BPO
BPO
BPO
BPO
Yes
No
No
No
No
$7/hr
Customized
Customized
Customized
SellerSmile
Company
Industry
Free Trial
Pricing
HiredSupport
BPO
Yes
$7/hr
Ist Management Services
BPO
No
Customized
Infosys Limited
BPO
No
Customized
Outsource Bigdata
BPO
No
Customized
The Assistants Company
BPO
No
Customized
SellerSmile
BPO
Yes
Customized
DDC OS
BPO
No
Customized
Be Epic
BPO
No
$8
Iris BPO Solutions
BPO
No
Customized
Peach BPO
BPO
No
$200/month
1. HiredSupport
HiredSupport was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This business process outsourcing company has its head office based in California, with virtual offices in Atlanta.
HiredSupport has a rating of 4.9 stars on Clutch, which makes it a trustworthy option for small businesses looking to outsource their business processes.
What Services Does HiredSupport Offer?
HiredSupport offers BPO services in Georgia such as:
- Technical Support
- Back Office Support
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Data Annotation
Free Trial and Pricing
HiredSupport’s pricing starts at [start_hr]. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing entrepreneurs and seasoned businessmen to make informed investment decisions before making a purchase.
2. Ist Management Services Inc
Ist Management Services Inc. specializes in facilities management and litigation support services, IST Management Services Inc. is a trusted name in the industry. They provide comprehensive solutions tailored to enhance operational efficiency and compliance for businesses of all sizes.
Services Offered
- Facilities Management
- Litigation Support
- Office Support Services
Free Trial and Pricing
Contact IST Management for detailed pricing and service packages. This business process outsourcing company doesn’t offer a free trial.
3. Infosys Limited
Infosys Limited offers a variety of learning programs and digital skills training for students and lifelong learners. With a commitment to fostering digital literacy and upskilling, Infosys Limited empowers individuals and organizations to thrive in the digital age.
Services Offered
- Digital Learning Programs
- IT Consulting
- Business Process Management
Free Trial and Pricing
Pricing is based on the specific services required. This BPO doesn’t offer a free trial.
4. Outsource Bigdata
Outsource Bigdata is an AI-driven web scraping, data labeling, and automation solution provider. They harness advanced AI technologies to deliver accurate and timely data solutions that drive business insights and operational efficiency. With a focus on scalability and cost-effectiveness, Outsource Bigdata caters to diverse industry needs.
Services Offered
- Web Scraping
- Data Labeling
- Automation Solutions
- Virtual Assistant
- Virtual Analyst
Free Trial and Pricing
Outsource Bigdata hasn’t disclosed its pricing strategy on the website. This business process outsourcing doesn’t offer a free trial.
5. The Assistants Company
The Assistants Company provides virtual assistants trained in-house, ensuring 24/7 customer service with a satisfaction guarantee. Their dedicated team of virtual assistants offers personalized support to handle administrative tasks, customer inquiries, and project management needs.
Services Offered
- Virtual Assistance
- Customer Service
- Administrative Support
Free Trial and Pricing
The Assistants Company doesn’t offer a free trial. You would need to contact their sales representatives for more information.
6. SellerSmile
SellerSmile is your outsourced e-commerce customer service team, ensuring outstanding customer satisfaction. They specialize in providing personalized customer support solutions tailored to the unique needs of online businesses.
Services Offered
- E-commerce Customer Service
- Order Management
- Returns and Refunds Handling
Free Trial and Pricing
SellerSmile does offer a 7-day free trial and custom pricing based on service needs.
7. DDC OS
DDC OS provides back-office solutions for BPO needs, including finance and more. They offer comprehensive back-office solutions designed to optimize business processes and reduce operational costs. With a focus on data accuracy and regulatory compliance, DDC OS supports businesses across industries with tailored outsourcing solutions that drive efficiency and growth.
Services Offered
- Back Office Support
- Financial Services
- Data Management
Free Trial and Pricing
You would need to contact DDC OS for pricing details. This BPO doesn’t offer a free trial.
8. Be Epic
Be Epic specializes in virtual assistant services tailored to meet the unique needs of each client. They offer a wide range of administrative and customer support services to help businesses streamline operations and focus on core activities. Be Epic LLC’s team of skilled virtual assistants ensures reliable and efficient service delivery, enhancing business productivity and customer satisfaction.
Services Offered
- Virtual Assistance
- Administrative Support
- Customer Service
- Graphic Design
- Collection Specialist
Free Trial and Pricing
Be Epic pricing plan starts at $8/hr. However, this BPO doesn’t offer a free trial.
9. Iris BPO Solutions
Iris BPO Solutions is the next-generation outsourcing platform for collaborating with top-rated experts for online jobs. They provide comprehensive outsourcing solutions, including customer support, technical assistance, and data management services.
Services Offered
- Customer Support
- Technical Support
- Data Management
- Human Resource Management
Free Trial and Pricing
Iris BPO Solutions doesn’t offer a free trial. You would need to contact their sales agents for more information.
10. Peach BPO
Peach BPO provides bookkeeping and accounting services. They specialize in delivering accurate financial reporting and payroll management solutions tailored to meet each client’s specific needs. Peach BPO’s team of accounting professionals ensures compliance with regulatory standards and supports business growth through strategic financial management.
Services Offered
- Bookkeeping
- Accounting
- Payroll Management
Free Trial and Pricing
Pricing starts at $200 per month, and Peach BPO doesn’t offer a free trial.
Conclusion
HiredSupport stands out as a reliable partner in the business process outsourcing (BPO) sector. With an impressive 4.9-star rating on Clutch, they have consistently delivered exceptional service to numerous clients. HiredSupport pricing starts at [start_hr], HiredSupport provides cost-effective solutions without compromising on quality.
Bonus Point: HiredSupport offers a 7-day risk-free trial, helping you manage your expectations when working with a business process outsourcing company.
