Top 10 BPO Companies in California

Imagine hiring a customer support agent for just $7/hr an hour!

Businesses in the USA typically pay $25+ per hour for administrative tasks, while skilled workers in other countries can do the same job for a fraction of the cost, i.e., $7/hr. That’s real savings you can put right back into your business!

However, finding the right BPO company can take time and effort. Here’s why you should consider the top 10 BPO companies in California (and how to choose the perfect one).

Our Methodology to Rank Top BPO Companies in California

To list the Top BPO Companies in California, we have analyzed the following factors:

• Physical Location
• Expertise and Experience
• Range of Services
• Response Time and Availability
• Scalability and Flexibility
• Reputation and Client Testimonials
• Cost-Effectiveness
• Communication Skills
• Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top BPO companies in California. 

1. HiredSupport

HiredSupport was founded in 2016 and has been serving more than 100 clients across the globe for almost a decade now. The company’s head office is based in California, USA. 

HiredSupport serves many industries and supports all types of businesses – from small and medium to corporate. 

HiredSupport has a rating of 4.9 stars on Clutch, making it a trustworthy option for businesses looking to cut costs while being efficient.

What Services Does HiredSupport Offer?

HiredSupport offers BPO services such as: 

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Data Annotation

Free Trial and Pricing

HiredSupport’s pricing starts from $7/hour. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing business owners to make informed investment decisions before committing to a service. 

2. Cognizant

Cognizant is a well-known BPO provider that helps businesses transform through technology and consulting services. Their expertise ensures companies can streamline operations and enhance efficiency. 

Services Offered

• IT Services
• Business Process Services
• Digital Transformation 

Free Trial and Pricing

Cognizant’s pricing is tailored to each client’s needs, and free trials are available on request.

3. Infosys

Infosys offers a comprehensive range of BPO services to drive business growth and operational excellence. They leverage technology to deliver high-quality outsourcing solutions. 

Services Offered

• IT Services
• Engineering Services
• BPO Services

Free Trial and Pricing

Infosys offers competitive pricing and free trials for select services.

4. TCS (Tata Consultancy Services)

TCS is a top BPO provider known for delivering exceptional outsourcing services. Their strong global presence offers innovative solutions to meet various business needs. 

Services Offered

• IT Services
• Business Solutions
• BPO Services 

Free Trial and Pricing

TCS provides custom pricing plans and free trials for specific services.

5. Genpact

Genpact specializes in delivering digital-led business solutions and services. They focus on transforming businesses through process improvements and technology. 

Services Offered

• Customer Service
• IT Support
• Finance and Accounting
• Analytics 

Free Trial and Pricing

Genpact offers flexible pricing options and limited free trials.

6. Wipro

Wipro is renowned for its wide array of BPO services, combining technology and innovation to help businesses succeed. They offer solutions tailored to meet specific client needs. 

Services Offered

• IT Services
• Business Process Services
• Digital Services 

Free Trial and Pricing

Wipro offers competitive pricing and free trials for specific solutions.

7. IBM Global Services

IBM Global Services delivers comprehensive BPO solutions backed by advanced technology and innovation. They are dedicated to helping businesses optimize their operations. 

Services Offered

• IT Services
• Business Consulting
• Cloud Solutions
• BPO Services 

Free Trial and Pricing

IBM offers tailored pricing and free trials for select services.

8. HCL Technologies

HCL Technologies provides a range of IT and BPO services designed to help businesses enhance their performance. They focus on delivering high-quality outsourcing solutions. 

Services Offered

• IT Services
• Engineering Services
• Business Services
• BPO Services 

Free Trial and Pricing

HCL offers competitive pricing and free trials for new clients.

9. Concentrix

Concentrix specializes in customer engagement and business performance improvement services. They help companies deliver excellent customer experiences and streamline operations. 

Services Offered

• Customer Service
• IT Support
• Sales Support
• Analytics 

Free Trial and Pricing

Concentrix provides flexible pricing and free trials for select services.

10. Teleperformance

Teleperformance is a leading BPO provider known for its top-notch customer service solutions. They offer various outsourcing services to help businesses improve their customer interactions. 

Services Offered

• Customer Service
• Technical Support
• Sales Support
• BPO Services 

Free Trial and Pricing

Teleperformance offers customized pricing plans and free trials for certain services.

Conclusion

Choosing the right BPO company can save your business time and money. With many top companies in California, it’s important to pick one that meets your needs. One great option is HiredSupport. They have a 4.9-star rating on Clutch, starting at just $7/hr, plus they provide a free 7-day trial to let you experience the difference for yourself.

Get a quote from HiredSupport today to see how they can help your business grow!