Top 10 BPO Companies in Georgia (Updated 2024)

Outsourcing is a smart way for businesses to save money and get more done. For example, hiring a worker in the USA costs around $55,000 a year, but hiring someone from a business process outsourcing company in Georgia can cost as much as $12,000. 

This huge difference shows how cost-effective outsourcing can be. But even if business owners think about outsourcing to businesses in Georgia. They often have trouble finding the right company. It’s important to make a good choice to get the best results.

Our Methodology to Rank Top BPO Companies in Georgia

To list the Top business process outsourcing companies in Georgia, we have analyzed the following factors:

• Physical Location
• Expertise and Experience
• Range of Services
• Response Time and Availability
• Scalability and Flexibility
• Reputation and Client Testimonials
• Cost-Effectiveness
• Communication Skills
• Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top business process outsourcing companies in Georgia.

HiredSupport

HiredSupport is a business process outsourcing company in Georgia that was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This business process outsourcing company has its head office based in California, with virtual offices in Georgia.

HiredSupport has a rating of 4.9 stars on Clutch, making it a trustworthy option for small businesses looking to outsource their processes.

What Services Does HiredSupport Offer?

HiredSupport offers business process outsourcing services in Georgia, such as: 

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Data Annotation

Free Trial and Pricing

HiredSupport’s pricing starts from $7/hour. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing entrepreneurs and seasoned businessmen to make informed investment decisions before making a purchase. 

2. Peach BPO

Peach BPO is an outsourcing company based in Atlanta, Georgia. They provide excellent bookkeeping and accounting services to help businesses keep track of their finances. Peach BPO is known for its reliable and accurate financial services, ensuring business owners have clear and organized financial records. 

Services offered

• Bookkeeping
• Accounting
• Financial reporting
• Tax preparation

Free Trial and Pricing

Peach BPO’s pricing starts at $200 per month and Peach BPO doesn’t offer a free trial. 

3. Infosys BPO Americas, LLC

This business process outsourcing company is known for its management services that help companies around the world. They offer innovative solutions that improve business efficiency and productivity. Infosys BPM has a global presence and works with many leading companies. Their services are designed to streamline operations and enhance business outcomes. 

Services Offered

• Business process management
• Data analytics
• IT services
• Customer service

Free Trial and Pricing

Pricing is customized based on services needed and doesn’t offer a free trial. 

4. Ebix Inc

Ebix Inc., headquartered in Johns Creek, Georgia, supplies on-demand software and e-commerce services, making business operations smoother. They specialize in creating tailored solutions that meet the specific needs of their clients. This business process outsourcing company is known for its cutting-edge technology and reliable service delivery.

Services Offered

• E-commerce services
• Software development
• IT consulting
• Customer support

Free Trial and Pricing

 Ebix Inc. offers pricing plans upon request. This BPO doesn’t offer a free trial.

5. TSI Healthcare RCM

TSI Healthcare RCM, is an outsourcing company that has its office based in Georgia and provides revenue cycle management and customer care services to ensure businesses run smoothly. They have a strong reputation for their efficient and effective solutions. TSI Healthcare RCM specializes in helping businesses improve their cash flow and customer relationships. 

Services Offered

• Revenue cycle management
• Customer care
• Collections
• Billing services
• Receivables management

Free Trial and Pricing

TSI Healthcare RCM doesn’t offer a free trial. You would have to fill out the contact form for more information. 

6. Sutherland Global Services

Sutherland Global Services has a presence in Augusta, Georgia, offering top-notch customer support, technical assistance, and back-office solutions. They are known for their comprehensive service offerings and commitment to excellence. Sutherland Global Services has a global footprint and works with clients from various industries. 

Services Offered

• Customer support
• Technical assistance
• Back-office solutions
• Digital transformation

Free Trial and Pricing

Sutherland Global Services pricing is tailored to the client’s needs, and they don’t offer a free trial. 

7. Firstsource Solutions

This business process outsourcing company is located in Atlanta, Firstsource Solutions specializes in customer experience management, healthcare, and finance services to help businesses grow. They offer a range of services designed to improve business performance and customer satisfaction. Firstsource Solutions has a strong reputation for its expertise in the healthcare and finance sectors. 

Services Offered

• Customer experience management
• Healthcare services
• Finance services
• Business process management

Free Trial and Pricing

Firstsource Solutions pricing model varies based on the services provided. This company doesn’t offer a free trial. 

8. HGS (Hinduja Global Solutions)

HGS operates in Macon, Georgia, providing excellent customer engagement and digital transformation services to businesses. They are known for their innovative solutions and commitment to quality. HGS has a global presence and works with clients from various industries. 

Services Offered

• Customer engagement
• Digital transformation
• Back-office services
• Technical support

Free Trial and Pricing

HGS doesn’t offer a free trial for their services. The pricing strategy is not disclosed on the website. 

9. Alorica

Alorica has centers in Kennesaw and Savannah, Georgia, offering exceptional customer service, sales, and technical support. They are known for their reliable and efficient services. Alorica has a strong reputation in the BPO industry and works with many leading companies. Their services are designed to improve customer satisfaction and business performance.

Services Offered

• Customer service
• Sales
• Technical support
• IT services

Free Trial and Pricing

Alorica’s pricing is customized based on client needs. This business process outsourcing company doesn’t offer a free trial. 

10. 1SourceBPO

1SourceBPO is a business process outsourcing company based in Georgia, that specializes in high-quality outsourcing services, including customer support, telemarketing, lead generation, and back-office operations. This business process outsourcing company based in Georgia is known for its reliable and cost-effective solutions. 1SourceBPO works with clients from various industries, providing tailored services to meet their needs.

Services Offered

• Customer support
• Telemarketing
• Lead generation
• Back-office operations

Free Trial and Pricing

1SourceBPO offers a free initial consultation. You would have to contact their sales representatives for more information. 

Conclusion

Choosing the right business process outsourcing companies in Georgia can elevate your business. HiredSupport, with virtual agents in Georgia, stands out as an excellent option. They have a 4.9-star rating on Clutch, start from $7 per hour, and offer a free trial for 7 days. 

HiredSupport has served multiple clients, providing reliable and cost-effective outsourcing solutions. Get a quote from HiredSupport today and see how they can help your business grow.