Top 10 BPO companies in Louisiana

Working with business process outsourcing companies in Louisiana can help you save a lot of money. For example, hiring an employee in the USA might cost around $20 per hour, but partnering up with a BPO in Louisiana can be as low as $7/hr. This means businesses can save up to 65% on labor costs by outsourcing. 

Even though outsourcing is cost-effective, finding the right company can be challenging for business owners. This is why it’s important to explore reputable companies that can provide quality services at lower costs. 

Let’s explore the top 10 BPO companies in Louisiana to help you make an informed decision.

Our Methodology to Rank Top BPO Companies in Louisiana

To list the top business process outsourcing companies in Louisiana, we have analyzed the following factors:

• Physical Location
• Expertise and Experience
• Range of Services
• Response Time and Availability
• Scalability and Flexibility
• Reputation and Client Testimonials
• Cost-Effectiveness
• Communication Skills
• Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top business process outsourcing companies in Louisiana.

1. HiredSupport

HiredSupport is a business process outsourcing company in Louisiana that was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This business process outsourcing company has its head office based in California, with virtual offices in Louisiana.

HiredSupport has a rating of 4.9 stars on Clutch, which makes it a trustworthy option for small businesses looking to outsource their business processes.

What Services Does HiredSupport Offer?

HiredSupport offers business process outsourcing services in Louisiana such as: 

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Data Annotation

Free Trial and Pricing

HiredSupport’s pricing starts from $7/hr. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing entrepreneurs and seasoned businessmen to make informed investment decisions before making a purchase. 

2.  Global Data Systems

Global Data Systems, based in Lafayette, offers top-notch IT and managed services. They have a strong reputation for helping businesses stay connected and secure. With over 30 years of experience, they provide customized solutions tailored to each client’s needs. 

Services Offered

• Managed IT services
• Cloud solutions
• Network security
• Disaster recovery

Free Trial and Pricing

They offer a consultation to discuss your needs and provide customized pricing upon request.

3. Gilsbar

Gilsbar, located in Covington, specializes in healthcare and benefits management services. They are known for their excellent customer service. With a history spanning over 60 years, Gilsbar has developed a deep understanding of the healthcare industry. 

Services Offered

• Benefits administration
• Risk management
• Wellness programs
• Claims administration 

Free Trial and Pricing

Gilsbar doesn’t offer a free trial. You can request pricing based on service requirements.

4. Sev1Tech

This business process outsourcing company is based in Metairie. Sev1Tech delivers innovative IT and engineering services. They cater to both government and commercial clients. Sev1Techt’s expertise spans across various industries, including aerospace, defense, and healthcare.

Services Offered

• IT consulting
• Systems engineering
• Software development
• Data analytics 

Free Trial and Pricing

Sev1Tech doesn’t offer a free trial. You can request customized pricing plans based on your requirements. 

5. PFSweb

PFSweb in Shreveport provides comprehensive eCommerce solutions. They help businesses manage their online presence effectively. With over 20 years of experience, PFSweb has established itself as a leader in the eCommerce space. Their end-to-end solutions cover everything from order fulfillment to customer service. 

Services Offered

• eCommerce platform management
• Order fulfillment
• Customer service
• Digital marketing 
• Customer Support

Free Trial and Pricing

This business process outsourcing company doesn’t offer a free trial. You can fill out the form and request pricing. 

6. DXC Technology

DXC Technology, located in New Orleans, is a global leader in IT services. They offer a wide range of solutions to help businesses thrive. With a presence in over 70 countries, DXC Technology brings global expertise to local markets.

Services Offered

• IT consulting
• Cloud services
• Cybersecurity
• Data analytics 

Free Trial and Pricing

DXC Technology doesn’t offer a free trial. For customized pricing, you would have to get in touch with their sales representatives. 

7. Acentra Health

Acentra Health, based in Baton Rouge, specializes in healthcare IT solutions. This business process outsourcing company supports health plans and government programs. Acentra Health’s innovative technology solutions improve the efficiency and effectiveness of healthcare services. Their team of experts ensures compliance with industry standards and regulations.

Services Offered

• Healthcare IT solutions
• Claims processing
• Data analytics
• Managed services 

Free Trial and Pricing

Acentra Health doesn’t offer a free trial. You can request customized pricing based on service needs.

8. Eisneramper

Eisneramper is based in Baton Rouge. This business process outsourcing company is a leading accounting and business advisory firm. They offer a wide range of financial services. With a history of over 70 years, they are trusted advisors to many businesses. Their accounting, audit, and tax services expertise ensures compliance and efficiency. 

Services Offered

• Accounting services
• Audit and assurance
• Tax services
• Business advisory

Free Trial and Pricing

Eisneramper doesn’t offer a free trial. You can request a customized pricing plan according to your needs. 

9. Call Center Studio

Call Center Studio provides specialized software and systems engineering services. They focus on industries such as aerospace, defense, and healthcare. With a strong emphasis on quality and reliability, Call Center Studio ensures that clients receive the best solutions. Their team of skilled professionals delivers innovative and cost-effective services. 

Services Offered

• Software development
• Systems engineering
• Quality assurance
• Project management 
• Outbound Call Center
• Inbound Call Center

Free Trial and Pricing

Call Center Studio doesn’t offer a free trial. You can request pricing as per your business needs

10. Sparkhound

Sparkhound, located in Baton Rouge, provides IT consulting and managed services. They help businesses navigate digital transformation and improve operational efficiency. With a customer-centric approach, Sparkhound tailors solutions to meet specific business needs. Their team of experts ensures that clients achieve their technology goals effectively. 

Services Offered

• IT consulting
• Cloud services
• Cybersecurity
• Data analytics 

Free Trial and Pricing

Sparkhound doesn’t offer a free trial. Pricing would be available on request. 

Conclusion

Considering business process outsourcing can save you significant costs while maintaining quality services. If you’re looking for a reliable business process outsourcing company in Louisiana, consider HiredSupport. 

With a 4.9-star rating on Clutch, services starting at $7/hr, and a free 7-day trial, they have successfully served multiple clients. Get a quote from HiredSupport today!