A BPO company can help your business save money and simultaneously scale operations. Why hire an employee in the US, where the average salary is around $52,000 per year when you can get the same or better results by outsourcing?
Now, compare that to hiring someone in an underdeveloped country for the same job at about $10,000 per year. That’s a huge difference of $42,000! By outsourcing, you can cut costs and still get high-quality work done.
Even though outsourcing is cost-effective, finding the right BPO company can be challenging. Business owners often struggle with this because there are so many options, and choosing the wrong one can lead to more problems.
Let us help you make an informed decision.
Our Methodology to Rank Top BPO Companies in Michigan
To list the top BPO companies in Michigan, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top business process outsourcing companies in Michigan.
Company
Industry
Free Trial
Pricing
HiredSupport
Morley Companies
SunTel Services
AnswerForce
BPO Pros
BPO
BPO
BPO
BPO
BPO
Yes
No
No
No
No
Starts from $7/hr
Custom
Custom
Custom
Eminenture
Company
Industry
Free Trial
Pricing
HiredSupport
BPO
Yes
Starts from $7/hr
Morley Companies
BPO
No
Custom
SunTel Services
BPO
No
Custom
AnswerForce
BPO
No
Custom
BPO Pros
BPO
No
Custom
Eminenture
BPO
No
Custom
Cynergy BPO
BPO
No
Custom
NexRep
BPO
No
Custom
DialogDirect
BPO
No
Custom
Startek
BPO
No
Custom
HiredSupport
HiredSupport was founded in 2016 and has been serving more than 100 clients across the globe for almost a decade now. This business process outsourcing company has its head office based in California, with virtual offices in Michigan.
HiredSupport has a rating of 4.9 stars on Clutch, making it a trustworthy option for businesses looking to cut costs while being efficient.
What Services Does HiredSupport Offer?
HiredSupport offers BPO services in Michigan, such as:
- Technical Support
- Back Office Support
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Data Annotation
Free Trial and Pricing
HiredSupport’s pricing starts from $7/hour. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing entrepreneurs and seasoned businessmen to make informed investment decisions before making a purchase.
2. Morley Companies
Morley uses state-of-the-art technology to ensure seamless communication and support. Their team is highly trained to handle a variety of customer service needs, making them a versatile choice for businesses. With a focus on quality and customer satisfaction, Morley is a trusted partner for many companies.
Services Offered
- Call center services
- Customer support
- Technical support
- Business Process Outsourcing
Free Trial and Pricing
Morley Companies hasn’t disclosed its pricing strategy on its website.
3. SunTel Services
SunTel is the communication wizard, making sure your phones and internet work like magic. They have been in the business for decades, providing reliable communication solutions to businesses of all sizes. With SunTel, you can expect seamless integration of communication technologies and outstanding customer support.
Services Offered
- IP Communications systems
- VOIP
- Network security
- Data center
- Unified communications
Free Trial and Pricing
SunTel Services hasn’t disclosed its pricing strategy on its website.
4. AnswerForce
AnswerForce is your 24/7 receptionist, greeting callers and taking messages while you sleep. They provide professional and friendly service, ensuring that your customers are always taken care of. AnswerForce’s team is trained to handle a wide range of inquiries and provide accurate information.
Services Offered
- Live Answering
- Virtual Reception
- Appointment Setting
- After Hours Call Answering
Free Trial and Pricing
You would need to fill out the contact form to see the pricing plan AnswerForce offers.
5. BPO Pros
BPO Pros has extensive experience in the real estate industry, providing top-notch services to property owners and managers. BPO Pros’ team is knowledgeable and efficient, ensuring that all your property management needs are met.
Services Offered
- Real estate brokerage
- Property services
- Broker Price Opinions
- REO/Foreclosure Services:
Free Trial and Pricing
Pricing is not specified; contact them for more details.
6. Eminenture
Eminenture is the data detective, extracting, processing, and managing your data. They have a proven track record of delivering high-quality data solutions to businesses worldwide. Eminenture’s team of experts uses advanced tools and techniques to ensure data accuracy and integrity.
Services Offered
- Data management
- Data processing
- Back Office Support
- Data Digitization
Free Trial and Pricing
No free trial is available, and prices are not given on the website.
7. Cynergy BPO
Cynergy BPO specializes in providing tailored outsourcing solutions for various industries. They have a reputation for delivering exceptional service and achieving outstanding results. Cynergy BPO’s team is skilled in handling complex tasks and providing innovative solutions. They work closely with clients to understand their needs and develop customized strategies.
Services Offered
- Customer service
- IT support
- Back-office operations
Free Trial and Pricing
Cynergy BPO doesn’t offer a free trial. You would need to contact them for pricing details.
8. NexRep
NexRep offers a flexible and scalable workforce to handle customer interactions. They have a large network of skilled professionals ready to provide exceptional service. NexRep’s team is trained to handle a variety of customer service tasks, ensuring that your customers are always satisfied.
Services Offered
- Inbound and outbound sales
- Customer care
Free Trial and Pricing
NextRep doesn’t offer a free trial and pricing is given upon request.
9. Dialog Direct
Dialog Direct focuses on enhancing customer experiences through efficient outsourcing solutions. They have a proven track record of delivering high-quality service and achieving excellent results. Dialog Direct’s team is skilled in handling a wide range of customer interactions.
Services Offered
- Customer engagement
- Digital marketing
- Customer acquisition
- Direct mail marketing
Free Trial and Pricing
Dialog Direct doesn’t offer a free trial and doesn’t disclose pricing on the website.
10. Startek
Startek helps businesses achieve better customer engagement and operational efficiency. Startek’s solutions are designed to improve customer satisfaction and drive business growth. This business processing outsourcing company has served industries ranging from the financial to the healthcare sector.
Services Offered
- Customer care
- Technical support
- Omnichannel Support
Free Trial and Pricing
Startek doesn’t offer a free trial. For pricing, you would need to contact their customer support staff.
Conclusion
Finding the right BPO company is essential for business success. HiredSupport stands out with its 4.9-star rating on Clutch and has the most affordable rates on the list, starting at $7 per hour, coupled with a 7-day free trial.
Get a quote from HiredSupport today to see how they can help your business. You can also get a quote from their sales team (1 (800) 655-5891, [email protected]) to measure how much you can save by outsourcing to HiredSupport.
This business process outsourcing company has a strong track record of serving multiple clients and offers reliable virtual agents in Michigan. For businesses looking to save costs while maintaining high-quality service, getting a quote from HiredSupport is a smart move.
