Business process outsourcing (BPO) is a smart way for companies to save money. For example, hiring an employee in the USA costs about $60,000 per year, while hiring someone in a developing country might cost only $10,000 per year. That’s a huge difference!
However, many business owners find it tough to choose the right outsourcing company. With so many options, it’s hard to know which one will deliver the best results. It’s important to pick a reliable company that offers good quality and value for money.
Our Methodology to Rank Top BPO Companies in New York
To list the Top BPO Companies in New York, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of outsourcing companies in New York.
Company
Industry
Free Trial
Pricing
HiredSupport
Real Assistance
RemoteReps247
The Connection
Bandalier
BPO
BPO
BPO
BPO
BPO
Yes
No
No
No
No
Starts from $7/hr
Starts from $1,000/m
Starts from $1,000/m
Starts from $1,000/m
Horatio BPO
Company
Industry
Free Trial
Pricing
HiredSupport
BPO
Yes
Starts from $7/hr
Real Assistance
BPO
No
Starts from $1,000/m
RemoteReps247
BPO
No
Starts from $1,000/m
The Connection
BPO
No
Starts from $1,000/m
Bandalier
BPO
No
Customized
Horatio BPO
BPO
No
Customized
Lexvia
BPO
No
Customized
Integreon
BPO
No
Starts from $1,000/m
Backend
BPO
No
Customized
NEO MD
BPO
No
Customized
1. HiredSupport
HiredSupport was founded in 2016 and has been serving more than 100 clients across the globe for almost a decade now. The company’s head office is based in California, with virtual offices in New York.
HiredSupport serves many industries and supports all types of businesses – from small and medium to corporate.
HiredSupport has a rating of 4.9 stars on Clutch, making it a trustworthy option for businesses looking to cut costs while being efficient.
What Services Does HiredSupport Offer?
HiredSupport offers BPO services such as:
- Technical Support
- Back Office Support
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Data Annotation
Free Trial and Pricing
HiredSupport’s pricing starts from $7/hr. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing business owners to make informed investment decisions before making a purchase.
2. Real Assistance, Inc.
Real Assistance, Inc. specializes in back-office outsourcing and has a strong reputation for delivering projects on time. They help businesses streamline their operations effectively. Their clients appreciate their reliability and professionalism, making them a trusted partner in the industry.
Services offered
- Back Office Outsourcing
- Business Consulting
- Financial Consulting
Free trial and pricing
This BPO company’s pricing starts at $1,000+, less than $25 per hour.
3. RemoteReps247
RemoteReps247 focuses on sales outsourcing and customer service. They are known for providing valid and genuine leads to their clients. Their dedicated team ensures high-quality support, making it easier for businesses to grow and maintain customer satisfaction.
Services offered
- Sales Outsourcing
- Call Center Services
- Customer Service Outsourcing
Free trial and pricing
Starts at $1,000+, less than $25 per hour.
4. The Connection
The Connection offers call center services and customer service outsourcing. They are adaptable to any company’s needs, making them a flexible choice. Their experience in handling diverse client requirements makes them a reliable option for businesses looking for comprehensive support.
Services offered
- Call Center Services
- Customer Service Outsourcing
- Live Chat Outsourcing
- Email Response Outsourcing
Free trial and pricing
Starts at $1,000+, less than $25 per hour.
5. Bandalier
Bandalier provides sales and customer experience teams on demand. They offer a variety of price points and experience levels to meet different needs. With their focus on quality and performance, they help businesses enhance their customer engagement and sales processes.
Services offered
- Sales Outsourcing
- Customer Service Outsourcing
- Back Office Outsourcing
Free trial and pricing
Pricing is undisclosed.
6. Horatio BPO
Horatio excels in back office outsourcing, allowing businesses to focus on their core activities. They are known for their adaptability and quality service. Their innovative solutions help clients improve efficiency and reduce operational costs.
Services offered
- Back Office Outsourcing
- IT Staff Augmentation
Free trial and pricing
Pricing is undisclosed.
7. Lexvia Inc.
Lexvia Inc. supports law firms with legal and back office services. They are experienced in handling various customer service tasks. Their expertise in the legal domain makes them a valuable partner for law firms seeking specialized support.
Services offered
- Back Office Outsourcing
- Customer Service Outsourcing
- Call Center Services
Free trial and pricing
Pricing is undisclosed.
8. Integreon
Integreon provides comprehensive back office outsourcing services. They are a large firm with a significant market presence. Their global reach and extensive resources make them a top choice for businesses looking for scalable solutions.
Services offered
- Back Office Outsourcing
- Legal and Compliance Solutions
- Business Intelligence and Research
- Administrative Support
Free trial and pricing
Its pricing starts at $1,000+, less than $25 per hour.
9. Backend Communications
Backend Communications focuses on back office outsourcing and has a small, dedicated team. They provide personalized services to their clients. Their attention to detail and commitment to client satisfaction set them apart in the industry.
Services offered
- Back Office Outsourcing
- Order Taking Services
- Healthcare Call Centers
- Outbound Call Centers
Free trial and pricing
Pricing is undisclosed.
10. NEO MD INC
NEO MD INC is fully dedicated to back-office outsourcing, offering specialized services to their clients. They are known for their efficiency. Their streamlined processes help clients achieve better productivity and cost savings.
Services offered
- Back Office Outsourcing
- Front Office Management
- Medical Transcription
Free trial and pricing
Starts at $1,000+, less than $25 per hour.
Read More:
- Top 10 Business Process Outsourcing (BPO) Companies in 2024
- Top 10 Business Process Outsourcing Companies (BPO) in India
- Top 10 Business Processing Companies (BPO) Companies in Malaysia
- Top 10 BPO (Business Processing Outsourcing) Companies in the Philippines
- Top 10 BPO companies in Sri-Lanka
- Top 10 BPO Companies in Australia
- Top 10 BPO Companies in south Africa
Conclusion
Choosing the right BPO company can save your business a lot of money and improve efficiency. One such company is HiredSupport, which has a pricing plan that starts at $7/hr and offers a 7-day free trial. They have served multiple clients and have virtual agents in New York. Get a quote from HiredSupport and let your journey to cost savings begin.
