Top BPO Companies in Salem

Business Process Outsourcing (BPO) has emerged as a strategic solution, offering a range of services from customer support to finance and accounting. Statistics reveal that outsourcing can lead to cost savings of up to 60%, enabling businesses to allocate resources more effectively and focus on core competencies. 

Moreover, BPO firms in Salem are known for their adherence to quality standards and innovative approaches, ensuring high levels of customer satisfaction and operational excellence. By choosing a BPO company based in Salem, businesses can leverage local expertise while benefiting from global best practices. 

Without any further ado, let’s delve into the top 10 BPO companies in Salem, showcasing their unique strengths and the value they bring to the table.

Our Methodology to Rank Top BPO Companies in Salem

To list the top business process outsourcing companies in Salem, we have analyzed the following factors:

• Physical Location
• Expertise and Experience
• Range of Services
• Response Time and Availability
• Scalability and Flexibility
• Reputation and Client Testimonials
• Cost-Effectiveness
• Communication Skills
• Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top business process outsourcing companies in Salem.

1. HiredSupport

HiredSupport is the top business process outsourcing company in Salem that was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This business process outsourcing company has its head office based in California, with virtual offices in Louisiana.

HiredSupport has a rating of 4.9 stars on Clutch, which makes it a trustworthy option for small businesses looking to outsource their business processes.

For its business process outsourcing services, the company has been featured in major media outlets such as CNN, Zapier, and many more. This highlights that working with HiredSupport is a wise business decision. 

What Services Does HiredSupport Offer?

HiredSupport offers business process outsourcing services in Salem such as: 

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Data Annotation

Free Trial and Pricing

HiredSupport’s pricing starts from $7/hr. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing entrepreneurs and seasoned businessmen to make informed investment decisions before making a purchase. 

2. Vee Technologies

Vee Technologies is a leading BPO service provider based in Salem. They specialize in healthcare, engineering, IT, and logistics. Known for its high-quality solutions, Vee Technologies has been serving clients globally with a strong focus on innovation and customer satisfaction. This BPO company has a team of experts to ensure that all client needs are met efficiently and effectively. 

Their expertise spans multiple industries, making them a versatile partner for businesses seeking reliable BPO solutions. They prioritize client relationships and work closely to understand and address specific needs.

Services Offered

• Healthcare outsourcing
• Engineering services
• IT support
• Logistics and supply chain management

Free Trial and Pricing

Vee Technologies offers customized pricing based on the client’s needs. This BPO company in Salem doesn’t offer a free trial. 

3. Cloudpoint Technologies

Cloudpoint Technologies focuses on customer lifecycle management using advanced technology. They offer AI and machine learning integrated solutions to manage customer interactions effectively. Their innovative approach helps businesses enhance customer experience and streamline operations. 

This BPO company in Salem stands out for its commitment to leveraging the latest technological advancements to deliver exceptional results. Their team of experts is dedicated to helping clients achieve their business goals through strategic solutions. With a customer-centric approach, they ensure that every service is tailored to meet each client’s unique needs.

Services Offered

• Customer lifecycle management
• Omni-channel solutions
• AI and machine learning capabilities

Free Trial and Pricing

Cloudpoint Technologies doesn’t disclose its pricing strategy on the website. This BPO company doesn’t offer a free trial. 

4. Raymoon Enterprises

Raymoon Enterprises is known for its comprehensive manpower services across India. They provide BPO solutions tailored to the specific needs of different businesses. With a focus on quality and reliability, Raymoon Enterprises ensures that clients receive top-notch service. 

This BPO company in Salem is skilled in various aspects of business process outsourcing, making it a versatile partner. They prioritize client satisfaction and work diligently to exceed expectations. Raymoon Enterprises has built a strong reputation for delivering consistent and dependable services, making them a preferred choice for many businesses.

Services Offered

• Temporary Staffing
• Security services
• Web design services

Free Trial and Pricing

Raymoon Enterprises doesn’t disclose its pricing strategy on the website. This business process outsourcing company doesn’t offer a free trial. 

5. Enlist

Enlist is a versatile BPO service provider offering a range of outsourcing solutions. They focus on delivering high-quality services tailored to meet the specific needs of each client. Enlist is dedicated to helping businesses optimize their operations and improve efficiency.

This BPO company in Salem has a team of skilled professionals who are experts in various domains. Enlist’s commitment to quality and customer satisfaction has made them a trusted partner for many businesses. They prioritize client needs and ensure that their services are aligned with business goals.

Services Offered

• Customer service
• IT support
• Administrative services

Free Trial and Pricing

Enlist doesn’t disclose its pricing on the website. This business process outsourcing company doesn’t offer a free trial. 

6. HCL Technologies

HCL Technologies is a global leader in IT and business services. They offer comprehensive BPO solutions with a strong emphasis on technology-driven innovation and customer satisfaction. HCL Technologies is known for its robust service delivery model and expertise in various industries. 

This BPO company in Salem has a global presence and a reputation for delivering high-quality services. HCL Technologies is committed to helping clients achieve their business objectives through strategic outsourcing solutions. Their experienced team works closely with clients to understand their needs and provide tailored solutions.

Services Offered

• IT and software services
• Customer support
• Technical support
• Business process management

Free Trial and Pricing

HCL Technologies doesn’t disclose its pricing strategy on the website. This BPO doesn’t offer a free trial.

7. Infosys BPM

Infosys BPM is a subsidiary of Infosys Limited, providing end-to-end transformative business process management services globally. They focus on delivering high-quality solutions that help businesses achieve operational excellence. 

This BPO company in Salem is renowned for its innovative approach and commitment to customer satisfaction. Their extensive industry experience enables them to provide tailored solutions that meet the specific needs of their clients. Infosys BPM’s dedicated team works to ensure that clients achieve their business goals efficiently and effectively.

Services Offered

• Finance and accounting
• Human resources
• Customer service
• IT services

Free Trial and Pricing

Infosys BPM doesn’t disclose its pricing strategy on the website. This BPO company doesn’t offer a free trial. 

8. Global Data Systems

Global Data Systems, based in Lafayette, offers top-notch IT and managed services. They have a strong reputation for helping businesses stay connected and secure. With over 30 years of experience, they provide customized solutions tailored to each client’s needs. 

This BPO company in Salem has earned the SOC 2 Type 2 certification, which is a big deal. It means they’ve proven they can keep customer information safe, available, accurate, private, and confidential.

Services Offered

• Managed IT services
• Cloud solutions
• Network security
• Disaster recovery

Free Trial and Pricing

They offer a consultation to discuss your needs and provide customized pricing upon request.

9. Gilsbar

Gilsbar, located in Covington, specializes in healthcare and benefits management services. They are known for their excellent customer service. Gilsbar has developed a deep understanding of the healthcare industry. 

For over 50 years, this BPO company in Salem has been providing insurance services and support to businesses and their employees. A family-owned and operated company with a strong foundation, Gilsbar is committed to doing right by its clients. Their team of experts takes a proactive approach, using creativity and foresight to build lasting partnerships.

Services Offered

• Benefits administration
• Risk management
• Wellness programs
• Claims administration 

Free Trial and Pricing

Gilsbar doesn’t offer a free trial. You can request pricing based on service requirements.

10. Sev1Tech

This business process outsourcing company is based in Metairie. Sev1Tech delivers innovative IT and engineering services. They cater to both government and commercial clients. Sev1Techt’s expertise spans across various industries, including aerospace, defense, and healthcare.

This BPO company in Salem provides IT modernization services to major commercial organizations. This BPO company in Salem has established itself as a trusted advisor to both the public and private sectors, supporting critical missions in defense, intelligence, homeland security, health, and space.

Services Offered

• IT consulting
• Systems engineering
• Software development
• Data analytics 

Free Trial and Pricing

Sev1Tech doesn’t offer a free trial. You can request customized pricing plans based on your requirements. 

Conclusion

Choosing one of the top BPO companies in Salem can significantly impact your business and can result in cost savings. With numerous top-notch options available, finding the best fit might seem challenging.

However, if you’re looking for a reliable BPO service, consider HiredSupport.

With a 4.9-star rating on Clutch, services starting at $7/hr, and a free 7-day trial, HiredSupport is dedicated to delivering exceptional value to its clients. You can also request to get a quote from their sales team (1 (800) 655-5891, email: [email protected]) to measure how much you can save by outsourcing to HiredSupport.