Imagine saving money like this: hiring virtual agents in the USA costs around $25 per hour, while a skilled worker in a qualified BPO company can cost as low as [start_hr]. That’s a whopping difference of $18 per hour!
Business owners love BPO for its cost-effectiveness, but finding the right partner can be difficult. Don’t worry! We’ve got you covered! Here’s a look at some top BPO companies in Tennessee, followed by a solution that simplifies the entire process.
Our Methodology to Rank Top BPO Companies in Tennessee
To list the Top BPO Companies in Tennessee, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top nearshore outsourcing companies.
Company
Industry
Free Trial
Pricing
HiredSupport
Anserve Inc.
CareCloud
ConnectOS
EXL Service
BPO
BPO
BPO
BPO
BPO
Yes
No
No
No
No
Starts from $7/hr
Customized
Customized
Customized
FBSPL
Company
Industry
Free Trial
Pricing
HiredSupport
BPO
Yes
Starts from $7/hr
Anserve Inc.
BPO
No
Customized
CareCloud
BPO
No
Customized
ConnectOS
BPO
No
Customized
EXL Service
BPO
No
Customized
FBSPL
BPO
No
Customized
Hugo
BPO
Yes
Customized
PrimeSync
BPO
No
Customized
Real Assistance
BPO
Yes
Customized
TECHSPEED
BPO
No
Customized
1. HiredSupport
HiredSupport was founded in 2016 and has been serving more than 100 clients across the globe for almost a decade now. The company’s head office is based in California, with virtual offices in Tennessee.
HiredSupport has a rating of 4.9 stars on Clutch, making it a trustworthy option for businesses looking to cut costs while being efficient.
What Services Does HiredSupport Offer?
HiredSupport offers BPO services such as:
- Technical Support
- Back Office Support
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Data Annotation
Free Trial and Pricing
HiredSupport’s pricing starts from $7/hr. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing business owners to make informed investment decisions before making a purchase.
2. Anserve Inc.
Anserve Inc. specializes in providing comprehensive call center solutions tailored to meet diverse business needs. With a focus on customer satisfaction and operational efficiency, Anserve ensures seamless communication solutions for businesses of all sizes.
Services Offered
- Customer support
- Inbound and outbound call handling
- Virtual receptionist services
Free Trial and Pricing
Customized pricing plans are available upon consultation.
3. CareCloud
CareCloud stands out as a leader in healthcare BPO services, offering specialized solutions designed to enhance revenue cycle management and streamline medical billing processes. With a commitment to healthcare excellence, CareCloud supports healthcare providers in optimizing financial outcomes and patient care.
Services Offered
- Medical billing and coding
- Revenue cycle management
- Electronic health record (EHR) solutions
Free Trial and Pricing
Pricing details are provided upon request.
4. ConnectOS
ConnectOS specializes in providing robust IT outsourcing solutions, catering to businesses seeking reliable IT support and infrastructure management services. With a focus on enhancing operational efficiency and reducing IT overheads, ConnectOS delivers tailored solutions to meet specific technological needs.
Services Offered
- IT helpdesk support
- Network management
- Software development and customization
Free Trial and Pricing
Flexible pricing options are available, and initial consultation is free of charge.
5. EXL Service
EXL Service excels in delivering analytics-driven business process outsourcing solutions, empowering organizations to make informed decisions and drive operational excellence. With a global footprint and industry expertise, EXL Service supports clients across various sectors in optimizing business performance.
Services Offered
- Data analytics and insights
- Business process management
- Consulting and advisory services
Free Trial and Pricing
Customized pricing models based on specific project requirements.
6. FBSPL- Fusion Business Solutions (P) Limited
FBSPL offers comprehensive business process outsourcing services, specializing in back-office support, digital marketing, and virtual assistant solutions. With a focus on enhancing productivity and scalability, FBSPL caters to the diverse needs of global businesses seeking efficient outsourcing solutions.
Services Offered
- Back-office administration
- Digital marketing strategies
- Virtual assistant services
Free Trial and Pricing
Transparent pricing structures and complimentary trial periods are available.
7. Hugo
Hugo provides professional virtual assistant services and administrative support to businesses looking to streamline operations and improve efficiency. With a dedicated team of virtual assistants, Hugo offers personalized solutions to meet the unique demands of modern enterprises.
Services Offered
- Virtual assistant services
- Administrative support
- Appointment scheduling
- Calendar management
Free Trial and Pricing
Pricing isn’t disclosed, a free trial is offered for new clients.
8. PrimeSync Solutions
PrimeSync Solutions specializes in IT outsourcing and customer support services, delivering tailored solutions to enhance business agility and customer satisfaction. With a focus on technology-driven innovations, PrimeSync Solutions supports organizations in achieving their strategic objectives.
Services Offered
- Helpdesk support
- Technical assistance
- Software solutions and customization
Free Trial and Pricing
Pricing isn’t disclosed, introductory offers are available upon consultation.
9. Real Assistance, Inc.
Real Assistance, Inc. offers dynamic outsourcing solutions, specializing in customer service, sales support, and lead generation. With a customer-centric approach, Real Assistance, Inc. helps businesses strengthen their market presence and drive revenue growth through strategic outsourcing initiatives. This BPO has its virtual office in Tennessee.
Services Offered
- Customer service solutions
- Sales support and lead generation
- Market research and analysis
Free Trial and Pricing
Customizable pricing packages, and trial options are available.
10. TECHSPEED INC
TECHSPEED INC delivers technology-driven BPO services, specializing in software development, IT consulting, and cybersecurity solutions. With a commitment to innovation and excellence, TECHSPEED INC empowers businesses to achieve sustainable growth and competitive advantage.
Services Offered:
- Software development and customization
- IT consulting and advisory
- Cybersecurity solutions
- Risk Management
Free Trial and Pricing
Pricing isn’t disclosed, although a complimentary initial consultation is available.
Read More:
- Top 10 Business Process Outsourcing (BPO) Companies in 2024
- Top 10 Business Process Outsourcing Companies (BPO) in India
- Top 10 Business Processing Companies (BPO) Companies in Malaysia
- Top 10 BPO (Business Processing Outsourcing) Companies in the Philippines
- Top 10 BPO companies in Sri-Lanka
- Top 10 BPO Companies in Australia
- Top 10 BPO Companies in south Africa
How Much You Can Save By Outsourcing in the USA
While the labor cost in under-developed is definitely lower than in the USA, UK, or Canada, we can make an estimation about how much business owners can save by outsourcing.
To measure this, I have taken the following figures:
- The most affordable outsourcing company in the USA is HiredSupport (starting from $7/hr).
- The median of full-time employee rates to hire customer support agents in the USA, UK, Canada, and Australia.
- Total costs are compared to hiring agents for 8 hours and 5 days a week.
With these figures as a measurement, the following are the potential savings you can make by outsourcing:
| Country | Cost of Hiring In-House | Outsourcing to HiredSupport | You Save | %Cost Save |
|---|---|---|---|---|
| USA | $100,742 per annum | $14,787 per annum | $85,955 | Save 85.32% |
| UK | $213,840 per annum | $14,787 per annum | $199,053 | Save 93.09% |
| Canada | $31,722 per annum | $14,787 per annum | $16,935 | Save 53.39% |
| Australia | $38,438 per annum | $14,787 per annum | $23,651 | Save 61.53% |
All of the currencies have been taken into the US. dollars to make a valid comparison.
Conclusion
Considering outsourcing for your business operations? Look no further than HiredSupport, a trusted BPO provider with a stellar 4.9-star rating on Clutch. Starting at just $7/hr, HiredSupport offers a 7-day free trial to experience their virtual assistant services firsthand.
Whether you need virtual agents in Tennessee or comprehensive BPO solutions. Contact HiredSupport today for a quote and discover how outsourcing can elevate your business efficiency.
