Top 10 Call Center Companies in Arizona

Businesses seeking to level up customer service while reducing costs can find a winning solution in Arizona call centers. These centers offer access to a wider talent pool for high-quality service, with some providers like HiredSupport providing virtual agents in Arizona for as low as $7/hr. 

Studies show companies using call centers can handle 25% more interactions, leading to increased efficiency and happier customers. This allows businesses to focus on core activities and drive growth by leveraging the expertise of Arizona’s call center industry. 

Our Methodology to Rank Top Call Center Companies in Arizona

To list the top call center companies in Arizona, we have analyzed the following factors:

• Physical Location
• Expertise and Experience
• Range of Services
• Response Time and Availability
• Scalability and Flexibility
• Reputation and Client Testimonials
• Cost-Effectiveness
• Communication Skills
• Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top call center companies in Arizona.

1. HiredSupport

HiredSupport is a call center agency in California that has virtual agents in Arizona. This company was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This call center agency has served multiple clients from different industries, which makes it a top choice for business owners in the USA. 

For its customer support and outsourcing services, HiredSupport has been featured in major media outlets such as CNN, Hubspot, and SHRM.

This call center company in Indiana has a rating of 4.9 stars on Clutch, which makes it a trustworthy option for small businesses looking to outsource their business processes.

What Services Does HiredSupport Offer?

HiredSupport provides call center services in Arizona, such as: 

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Outbound call center
• Answering service
• Appointment setting

Free Trial and Pricing

HiredSupport’s pricing starts from $7/hr. This call center company offers a free trial, allowing stakeholders to make informed investment decisions before making a purchase.

2. Start Virtual

Start Virtual provides call center services to businesses in the USA. It focuses on helping businesses with administrative tasks and customer service. You can trust this business process outsourcing company if you looking to hire top talent specific to your requirements. 

Services Offered

• Virtual assistance
• Customer support
• Data entry
• Administrative tasks

Free Trial and Pricing

Its pricing starts at $1300/month and agents would be available for 30 hours per week. This call center company doesn’t offer a free trial. 

3. Unity Communications

Unity Communications offers a variety of call center services aimed at helping businesses streamline their operations and improve customer satisfaction. This call center company based in Arizona has served industries such as the eCommerce sector. 

Services Offered

• Customer service
• Technical support
• Data entry
• Back-office support

Free Trial and Pricing

Unity Communications doesn’t offer a free trial and the pricing plan isn’t disclosed on the website. You would have to reach out to them for more details. 

4. ReceptionHQ

ReceptionHQ is a call center company based in Arizona that provides a range of services to its B2B clients in Australia and the USA. This company specializes in phone answering and virtual receptionist services. 

Services Offered

• Virtual Reception & Call Answering
• Message-Taking
• Messages & Call Transfers
• Virtual Assistants
• Appointment Scheduling
• Bilingual Answering
• After-Hours Answering

Free Trial and Pricing

ReceptionHQ offers a free trial on its call answering service. The pricing for ReceptionHQ ranges from $5 to $49 and is more focused on call and voicemail transferring.

5. Continental Message Solution (CMS)

CMS provides 24/7 answering services and call center solutions in Phoenix, ensuring businesses never miss a call. This call center company based in Arizona offers customized solutions to meet the unique needs of different industries.

Services Offered

• 24/7 answering services
• Virtual receptionist
• Customer service solutions
• Order processing

Free Trial and Pricing

CMS doesn’t disclose its pricing strategy on the website. This call center company based in Arizona doesn’t offer a free trial. 

6. Empereon Constar

Empereon Constar, located in Phoenix, offers specialized customer care and sales support. Their experienced team helps businesses enhance customer satisfaction and drive sales growth. This call center company has served various industries ranging from automotive to retail and eCommerce.

Services Offered

• Customer care
• Sales support
• Back-office services
• Lead generation

Free Trial and Pricing

Empereon Constar doesn’t disclose its pricing strategy on the website. This call center doesn’t offer a free trial.

7. Vensure Employer Services

Vensure Employer Services, in Chandler, Arizona, provides HR outsourcing and payroll services. They focus on helping businesses manage their workforce effectively and compliantly. This service provider helps streamline operations and makes business processes more efficient. 

Services Offered

• HR outsourcing
• Payroll services
• Employee benefits
• Risk management

Free Trial and Pricing

Vensure doesn’t disclose its pricing strategy on the website. This service provider doesn’t offer a free trial. 

8. Outsource Insurance Professionals (OIP)

OIP in Arizona provides specialized support services for the insurance industry. They offer comprehensive solutions to help insurance companies manage customer interactions effectively. This call center company in Arizona has partnerships across the USA, UK, and Canada. 

Services Offered

• Insurance support services
• Customer service
• Back-office support
• Claims processing

Free Trial and Pricing

Contact OIP for pricing details. This call center doesn’t offer a free trial. 

9. Televerde

Televerde in Phoenix specializes in B2B marketing and inside sales solutions. They leverage data-driven strategies to help businesses generate leads and increase revenue. This call center has helped startups scale their business processes and turn them into profitable enterprises. 

Services Offered

• B2B marketing solutions
• Demand generation
• Inside sales
• Customer retention

Free Trial and Pricing

Contact Televerde for pricing. Televerde doesn’t offer a free trial.

10. Gabtech Global LLC

Gabtech Global in Peoria provides customer service outsourcing and back-office support. Their experienced team helps businesses manage customer interactions efficiently. This call center company allows businesses to build teams through a thorough screening process. 

Services Offered

• Customer service outsourcing
• Back-office support
• Finance and accounting
• Data management

Free Trial and Pricing

Businesses can contact Gabtech Global for pricing details. This service provider doesn’t offer a free trial.

Conclusion

Outsourcing to a call center company in Arizona offers many benefits such as access to expert resources. If you are unsure about which call center to opt for, I recommend choosing HiredSupport. 

This call center based in Arizona offers services starting at $7/hr with a 4.9-star rating on Clutch. They provide a 7-day free trial and have successfully served multiple clients.

Contact HiredSupport today! You can also reach them at their email ([email protected]) or call them directly at 1 (800) 655-5891.