Outsourcing to a call center company in Colorado Springs is a smart move. For example, HiredSupport has its virtual office in Colorado Springs but employs agents from around the world starting at just $7/hr.
Many business owners think about outsourcing but struggle to find the right company. This is because they want logical, reliable services, not empty promises. Choosing a top call center in Colorado Springs gives you the best of both worlds: excellent customer support and cost savings.
Our Methodology to Rank Top Call Center Companies in Colorado Springs
To list the top call center companies in Colorado Springs, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top call center companies in Colorado Springs.
1. HiredSupport
HiredSupport is a call center agency in California with its virtual agents in Colorado Springs. This company was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This call center agency has served multiple clients from different industries, which makes it a top choice for business owners in the USA.
HiredSupport has been featured in major media outlets such as CNN, Hubspot, and SHRM for its customer support and outsourcing services.
This call center company in Colorado Springs has a rating of 4.9 stars on Clutch, which makes it a trustworthy option for small businesses looking to outsource their business processes.
What Services Does HiredSupport Offer?
HiredSupport provides call center services in Colorado Springs such as:
- Technical Support
- Back Office Support
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Outbound call center
- Answering service
- Appointment setting
Free Trial and Pricing
HiredSupport’s pricing starts from $7/hr. This call center company offers a free trial, allowing stakeholders to make informed investment decisions before making a purchase.
2. Graven, Austin & Drake, Inc.
Graven, Austin & Drake, Inc. specializes in providing exceptional call center services. They have built a reputation for reliability and excellent customer support. Their team is well-trained and committed to delivering high-quality service. This call center company focuses on personalized service to meet individual client needs.
Services Offered
- Customer Support
- Order Processing
- Appointment Scheduling
Free Trial and Pricing
This call center company doesn’t disclose its pricing strategy on the website. Graven, Austin & Drake, Inc. doesn’t offer a free trial..
3. Voice With a Smile
Voice With a Smile offers friendly and professional call center services. This call center company in Colorado Springs prioritizes customer satisfaction and works diligently to represent your brand positively. Their agents are trained to handle a wide range of inquiries efficiently. This company is dedicated to providing a personal touch to customer interactions.
Services Offered
- Inbound and Outbound Calls
- Customer Service
- Help Desk Support
Free Trial and Pricing
This call center company doesn’t disclose its pricing strategy on the website. It doesn’t offer a free trial.
4. Customer Elation
Customer Elation excels in inbound call center services and customer support. Their team is skilled in managing high call volumes while maintaining quality service. This call center company uses advanced technology to ensure efficient call handling. This company is dedicated to enhancing customer experience through professional support.
Services Offered
- Inbound Call Handling
- Customer Service Outsourcing
- Medical Practice Support
Free Trial and Pricing
Customer Elation doesn’t disclose its pricing model on the website. This call center company doesn’t offer a free trial.
5. Express Scripts
Express Scripts is a trusted name in call center services, providing reliable support. They focus on prescription management and customer service. Their team is well-versed in handling sensitive customer information. This call center company in Colorado Springs is dedicated to providing efficient and secure services to businesses.
Services Offered
- Prescription Management
- Customer Support
- Order Fulfillment
Free Trial and Pricing
Available on request; pricing based on service needs.
6. Tel-Us Call Center
Tel-Us Call Center offers extensive inbound call center services. This call center company has been in business for over 45 years, demonstrating its expertise and reliability. Their team is trained to handle various customer needs efficiently. This company focuses on providing customized call center solutions.
Services Offered
- Telephone Answering Service
- Customer Support
- Emergency Dispatch
Free Trial and Pricing
Tel-Us Call Center doesn’t disclose its pricing strategy on the website. This call center doesn’t offer a free trial.
7. Genesys Technologies, Inc.
Genesys Technologies, Inc. is known for its innovative call center solutions. They leverage advanced technology to provide top-notch services. Their team is skilled in technical support and customer service. This call center company is committed to improving customer interactions through effective solutions.
Services Offered
- Technical Support
- Customer Service
- Sales Support
Free Trial and Pricing
Genesys Technologies pricing plan is divided into 3 parts namely Genesys Cloud CX 1, Genesys Cloud CX 2, and Genesys Cloud CX 3. The pricing starts from $75/per user. This call center doesn’t offer a free trial.
8. BizFascia Call Center
BizFascia provides tailored call center services for various businesses. They focus on delivering personalized customer service. Their team is experienced in handling advertising and event planning support. This call center company offers customized solutions to businesses.
Services Offered
- Advertising Call Handling
- Customer Service
- Event Planning Support
Free Trial and Pricing
This call center company doesn’t disclose its pricing strategy on the website. It doesn’t offer a free trial.
9. Contact One Call Center
Contact One Call Center offers comprehensive customer service solutions. Their team is dedicated to providing high-quality telephone answering services. This call center company focuses on enhancing customer satisfaction through efficient call handling. This company is well-known for its reliable services.
Services Offered
- Telephone Answering Service
- Customer Support
- Emergency Response
Free Trial and Pricing
Contact One Call Center doesn’t disclose its pricing strategy on the website. This call center company doesn’t offer a free trial.
10. Lead2Profit
Lead2Profit focuses on B2B sales solutions and call center services. Their team is skilled in lead generation and sales support. They aim to help businesses increase their profitability. This call center company in Colorado Springs is dedicated to providing effective sales solutions.
Services Offered
- Lead Generation
- Sales Support
- Customer Service
Free Trial and Pricing
Lead2Profit doesn’t disclose its pricing strategy on the website. This call center company doesn’t offer a free trial.
Conclusion
If you are unsure about which call center company to choose, I recommend opting for HiredSupport.
Colorado Springs boasts call center companies, but HiredSupport is a cut above.
- This call center company holds a near-perfect 4.9-star rating on Clutch, a trusted platform for business reviews.
- Competitive rates for small businesses and enterprises start at just $7/hr.
- HiredSupport offers a free 7-day trial without asking for any credit card details.
- HiredSupport’s track record speaks for itself – they have a history of happy clients.
