Top 10 Call Center Companies in Nebraska

Call center companies are great at helping businesses handle customer service efficiently. For example, outsourcing to a call center in Nebraska can save money and provide top-notch service. 

Companies like HiredSupport, have their virtual office in Nebraska and agents worldwide starting at just $7/hr, showing how effective this can be. 

Business owners often find it challenging to choose the right call center company. With many options available, selecting a provider that aligns with your specific requirements is crucial.

Our Methodology to Rank Top Call Center Companies in Nebraska

To list the top call center companies in Nebraska, we have analyzed the following factors:

• Physical Location
• Expertise and Experience
• Range of Services
• Response Time and Availability
• Scalability and Flexibility
• Reputation and Client Testimonials
• Cost-Effectiveness
• Communication Skills
• Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked as the top call center in Nebraska.

1. HiredSupport

HiredSupport is a California call center agency with virtual agents in Nebraska. This company was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This call center agency has served multiple clients from different industries, which makes it a top choice for business owners in the USA. 

HiredSupport has been featured in major media outlets such as CNN, Hubspot, and SHRM for its customer support and outsourcing services. 

This call center in Nebraska has a rating of 4.9 stars on Clutch, making it a trustworthy option for small businesses looking to outsource their processes.

What Services Does HiredSupport Offer?

HiredSupport provides call center services in Nebraska, such as: 

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Outbound call center
• Answering service
• Appointment setting

Free Trial and Pricing

HiredSupport’s pricing starts from $7/hr. This call center company offers a free trial, allowing stakeholders to make informed investment decisions before making a purchase. 

2. Complete Call Solutions

Complete Call Solutions is based in Omaha, Nebraska, and provides comprehensive voice services. They have been serving clients since 2008 and have a strong reputation for reliability. Their expertise lies in managing high call volumes efficiently. This call center uses advanced technology to ensure seamless communication and customer satisfaction. 

Services Offered

• Customer service
• Technical support
• Appointment scheduling
• Order processing
• Virtual receptionist services

Free Trial and Pricing

Complete Call Solutions offers customized pricing based on service needs. This call center doesn’t offer a free trial. 

3. InflowCX

InflowCX is located in Omaha and provides both voice services and non-voice BPO/back office services. This call center was established in 2003, they are known for their efficient service delivery. EPIC Connections focuses on creating value through innovative solutions. Their team is skilled in handling complex customer interactions. 

Services Offered

• Customer support
• Technical assistance
• Back office processing
• Help desk services
• Quality assurance

Free Trial and Pricing

InflowCX doesn’t disclose its pricing on the website. This call center in Nebraska doesn’t offer a free trial. 

4. North End Teleservices LLC

North End Teleservices LLC, also based in Omaha, is a smaller call center company focusing on personalized customer service. They started in 2015 and have quickly made a name for themselves. Their commitment to community development is notable. This call center has very strong diversity and inclusion initiatives.

Services Offered

• Customer service
• BPO services
• Virtual receptionist
• Order processing
• Customer retention

Free Trial and Pricing

North End Teleservices LLC doesn’t disclose its pricing strategy on the website. This call center in Nebraska doesn’t offer a free trial. 

5. Timberline Total Solutions

Timberline Total Solutions operates from Omaha, providing a mix of answering services and BPO solutions. They focus on delivering reliable service to their clients. Timberline Total Solutions specializes in cost-effective solutions. Their team is trained to handle a variety of customer interactions. They pride themselves on maintaining high service standards and client satisfaction.

Services Offered

• Answering services
• Customer service
• Virtual receptionist
• Order management
• Live chat support

Free Trial and Pricing

Timberline Total Solutions doesn’t disclose its pricing strategy on the website. This call center doesn’t offer a free trial. 

6. Ambs Call Center

Ambs Call Center offers full-service answering solutions and call center services across Nebraska, with a strong presence in Lincoln and Omaha. They have been in operation since 1932. Ambs Call Center provides 24/7 service to ensure no call is missed. This call center caters to various industries, including healthcare and legal services. 

Services Offered

• Telephone answering service
• Appointment scheduling
• Customer support
• Lead generation
• Order taking

Free Trial and Pricing

Ambs Call Center provides a variety of pricing plans, categorized based on minutes and calls per day. This call center company doesn’t offer a free trial. 

7. Alorica

Alorica’s Omaha office provides extensive call center services, including customer service, sales, and technical support. They are a global player with a strong local presence. Alorica focuses on delivering exceptional customer experiences. This call center in Nebraska uses advanced analytics to improve service delivery.

Services Offered

• Customer service
• Sales support
• Technical support
• Back office processing
• Customer retention

Free Trial and Pricing

Alorica doesn’t disclose its pricing strategy on its website. This call center doesn’t offer a free trial. 

8. Aucera

Aucera operates a call center in Omaha, providing a wide range of contact center solutions. They focus on customer acquisition, care, and retention. It has a history of delivering high-quality service. This call center is trained to handle diverse customer interactions without much difficulty. 

Services Offered

• Customer acquisition
• Customer care
• Retention services
• Lead generation
• Market research

Free Trial and Pricing

Aucera doesn’t disclose its pricing model on the website. This call center in Nebraska doesn’t offer a free trial. 

9. AnswerPro Limited

AnswerPro Limited is based in Omaha, AnswerPro Limited specializes in telephone answering services and virtual receptionist solutions. They cater to a diverse range of industries. AnswerPro Limited focuses on providing personalized service. This call center has a team of experienced professionals. Their technology ensures that calls are answered promptly and efficiently.

Services Offered

• Telephone answering service
• Virtual receptionist
• Customer support
• Message taking
• Appointment scheduling

Free Trial and Pricing

AnswerPro doesn’t disclose its pricing strategy on the website. This call center doesn’t offer a free trial to businesses. 

10. InflectionCX

InflectionCX operates a customer support and verification service center in Omaha. They are known for their high-quality service and reliable performance. Inflection uses advanced technology to verify customer information. This call center in Nebraska ensures data security and compliance with modern standards. 

Services Offered

• Customer support
• Verification services
• Data management
• Technical assistance
• Identity verification

Free Trial and Pricing

InflectionCX doesn’t disclose its pricing strategy on the website. This call center in Nebraska doesn’t offer a free trial to businesses. 

Conclusion

Are you unsure of which call center in Nebraska to opt for, I recommend going for HiredSupport. This call center offers a cost-effective solution to businesses seeking top-tier services.

With a proven track record and a 4.9-star rating on Clutch, HiredSupport has consistently delivered outstanding results for clients across various industries. Not only that but they also offer a 7-day risk-free trial to help startups and businesses that are strapped for cash. 

You can scale your customer support starting from just $7/hr. You can also request to get a quote from their sales team (1 (800) 655-5891, email: [email protected]) to measure how much you can save by outsourcing to HiredSupport.