Call center companies are very effective, and here’s why! Imagine a company that handles 100 calls per day. If each call takes 10 minutes, that’s 1,000 minutes or over 16 hours of work. This is time wasted on repetitive tasks that could have been redirected toward making strategic decisions.
But how does that happen exactly? By connecting with call centers in Oregon, such as HiredSupport, your business would be assigned dedicated agents.
You can outsource tasks ranging from answering calls to providing technical support to your customers. This will help you save time and effort in getting things done.
Company
Industry
Free Trial
Pricing
HiredSupport
TeleDirect
AnswerConnect
Global Response
Centratel Answering Services
Call Center
Call Center
Call Center
Call Center
Call Center
Yes
No
No
No
Yes
Starts from $7/hr
Customized
Customized
Customized
Cascade Contact Center
Company
Industry
Free Trial
Pricing
HiredSupport
Call Center
Yes
Starts from $7/hr
TeleDirect
Call Center
No
Customized
AnswerConnect
Call Center
No
Customized
Global Response
Call Center
No
Customized
Centratel Answering Services
Call Center
Yes
Customized
Cascade Contact Center
Call Center
No
Customized
TTEC
Call Center
No
Customized
SalesRoads
Call Center
Yes
Customized
Acena
Call Center
Yes
Customized
VForce Infotech
Call Center
No
Customized
Our Methodology to Rank Top Call Center Companies in Oregon
To list the top call center companies in Oregon, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top call center companies in Oregon.
1. HiredSupport
HiredSupport is a call center agency in California that has virtual agents in Oregon. This company was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This call center agency has served multiple clients from different industries, which makes it a top choice for business owners in the USA.
HiredSupport has been featured in major media outlets such as CNN, Hubspot, and SHRM for its customer support and outsourcing services.
This call center company in Indiana has a rating of 4.9 stars on Clutch, which makes it a trustworthy option for small businesses looking to outsource their business processes.
What Services Does HiredSupport Offer?
HiredSupport provides call center services in Oregon, such as:
- Technical Support
- Back Office Support
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Outbound call center
- Answering service
- Appointment setting
Free Trial and Pricing
HiredSupport’s pricing starts from $7/hr. This call center company offers a free trial, allowing stakeholders to make informed investment decisions before making a purchase.
2. TeleDirect
TeleDirect provides a wide range of call center services and is known for its reliability and efficiency. This call center company is dedicated to enhancing customer experiences through excellent service. They cater to various industries, including healthcare, finance, and e-commerce. TeleDirect’s solutions are scalable, meeting the needs of both small businesses and large enterprises.
Services Offered
- Inbound and outbound calls
- Customer service support
- Lead generation
- Appointment scheduling
- Technical support
Free Trial and Pricing
TeleDirect doesn’t offer a free trial. This call center company offers pricing based on the company’s needs.
3. AnswerConnect
AnswerConnect offers 24/7 customer service solutions with a focus on customer satisfaction. This call center agency provides tailored services to meet specific business needs. Their team is skilled in handling high call volumes and complex queries. AnswerConnect supports businesses in enhancing customer loyalty and operational efficiency.
Services Offered
- Live answering
- Virtual receptionist
- Appointment scheduling
- Customer service support
- Order processing
Free Trial and Pricing
You will need to fill out the contact form for more details on pricing. This call center company doesn’t offer a free trial.
4. Global Response
Global Response specializes in providing personalized customer service with a global reach. Their experienced team handles calls professionally and efficiently. They offer customized solutions to match specific business requirements. This call center company has its virtual agents in Oregon.
Services Offered
- Customer care
- Technical support
- Order processing
- Social media support
- Email support
Free Trial and Pricing
Global Response offers custom pricing based on the client’s needs. However, it doesn’t offer a free trial.
5. Centratel Answering Service
Centratel is known for its high-quality answering services, ideal for small and medium-sized businesses. They provide reliable and professional call handling. Their team is trained to handle various types of calls with care. This call center company based in Oregon helps businesses improve customer satisfaction.
Services Offered
- Medical answering
- Emergency dispatch
- Business answering
- Appointment scheduling
- Message taking
Free Trial and Pricing
This call center hasn’t disclosed its pricing on the website. Centratel offers a 30-day free trial for businesses.
6. Cascade Contact Center
Cascade Contact Center provides efficient and scalable call center solutions. They cater to businesses of all sizes. Their team is trained to handle a variety of customer interactions. Cascade Contact Center focuses on delivering exceptional customer service. This call center uses advanced technology to ensure seamless communication.
Services Offered
- Customer service
- Telemarketing
- Technical support
- Order processing
- Lead generation
Free Trial and Pricing
Cascades Contact Center doesn’t disclose its pricing strategy on the website. This call center doesn’t offer a free trial.
7. TTEC
TTEC delivers high-quality customer service and technical support solutions. They are known for their excellent customer handling skills. FCR offers services tailored to meet specific business requirements. Their team is trained to manage complex customer interactions. This call center company based in Oregon uses the latest technology to ensure effective service delivery.
Services Offered
- Customer service
- Technical support
- Social media support
- Email support
- Order processing
Free Trial and Pricing
TTEC doesn’t disclose its pricing strategy on the website. It doesn’t offer a free trial.
8. SalesRoads
SalesRoads specializes in outbound sales and lead generation. They help businesses increase their sales through effective strategies. Their team is skilled in managing sales calls and generating leads. This call center company headquartered in Oregon focuses on delivering measurable results. They provide customized solutions to meet business goals.
Services Offered
- Lead generation
- Appointment setting
- Sales outsourcing
- Telemarketing
- Customer support
Free Trial and Pricing
Free trial is available; pricing is based on services.
9. Acena
Acena offers a wide range of answering and call center services. They are known for their reliable and professional call handling. Acena supports businesses in improving customer satisfaction. Their team is trained to handle various types of calls. This call center company in Oregon provides customizable plans to meet specific business needs.
Services Offered
- 24/7 live answering
- Virtual receptionist
- Customer support
- Appointment scheduling
- Message taking
Free Trial and Pricing
Acena offers a free trial to different types of businesses. The pricing strategy isn’t clearly laid out on the website, such as how many agents would be provided and the cost of each one.
10. VForce Infotech
VForce Infotech, located in Portland, Oregon, specializes in IT consulting and staffing. They provide excellent BPO services tailored to your business needs. VForce Infotech has a team of experienced professionals dedicated to delivering high-quality solutions. This call center company based in Oregon focuses on providing innovative and cost-effective services.
Services Offered
- IT consulting
- Staffing
- BPO services
- Cloud services
- AI & analytics
Free Trial and Pricing
VForce Infotech’s pricing varies based on your company’s service requirements. This call center company headquartered in Oregon doesn’t offer a free trial.
Conclusion
Finding the perfect call center for your business can be tough, but HiredSupport shines above the rest. Here’s why:
- Clutch, a trusted B2B review platform, gave them a near-perfect rating of 4.9 stars.
- This call center in Oregon is incredibly affordable, with prices starting at only $7/hr.
- HiredSupport offers a risk-free 7-day free trial to businesses of all sizes.
If you’re looking for reliable, affordable, and effective call center solutions, get a quote from HiredSupport today!
