Tired of managing your call center in-house? Consider outsourcing to service providers based in San Antonio. These companies can slash your costs and connect you with a talented workforce.
Imagine reducing expenses by 30%, like businesses partnering with HiredSupport. San Antonio’s call centers deliver both cost savings and a skilled labor pool.
But with so many options, choosing the right partner can be overwhelming. That’s where we come in! We’ve narrowed down the field to the top 10 call center companies in San Antonio. This guide will equip you with the knowledge to make an informed decision and find the perfect fit for your business needs.
Company
Industry
Free Trial
Pricing
HiredSupport
Concentrix
Maximus
VXI Global Solution
TTEC
Call Center
Call Center
Call Center
Call Center
Call Center
Yes (7 Days)
No
No
No
No
Starts at $7/hr
Customized
Customized
Customized
Transcom
Company
Industry
Free Trial
Pricing
HiredSupport
Call Center
Yes (7 Days)
Starts at $7/hr
Concentrix
Call Center
No
Customized
Maximus
Call Center
No
Customized
VXI Global Solution
Call Center
No
Customized
TTEC
Call Center
No
Customized
Transcom
Call Center
No
Customized
Support dot com
Call Center
No
Customized
Alorica
Call Center
No
Customized
Dialog Direct
Call Center
No
Customized
IntouchCX
Call Center
No
Customized
Our Methodology to Rank Top Call Center Companies in San Antonio
To list the top call center companies in San Antonio, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top call center companies in San Antonio.
1. HiredSupport
HiredSupport is a call center agency in California that has virtual agents in San Antonio. This company was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This call center agency has served multiple clients from different industries, which makes it a top choice for business owners in the USA.
This call center company in Indiana has a rating of 4.9 stars on Clutch, which makes it a trustworthy option for small businesses looking to outsource their business processes.
What Services Does HiredSupport Offer?
HiredSupport provides call center services in San Antonio such as:
- Technical Support
- Back Office Support
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Outbound call center
- Answering service
- Appointment setting
Free Trial and Pricing
HiredSupport’s pricing starts from $7/hr. This call center company offers a free trial, allowing stakeholders to make informed investment decisions before making a purchase.
2. Concentrix
Concentrix excels in customer engagement and business performance solutions, making it a top choice in San Antonio. Their data-driven approach ensures efficient and effective service delivery. This call center company focuses on driving customer loyalty and business growth for businesses of all sizes.
Services Offered
- Customer engagement
- Business performance solutions
- Technical support
- Digital transformation
- Analytics
Free Trial and Pricing
Concentrix doesn’t disclose its pricing on the website. This call center company doesn’t offer a free trial.
3. Maximus
Maximus is a customer care and business process outsourcing company in San Antonio. They have extensive experience working with government agencies and private sector clients. Maximus aims to improve public health and social services programs. Their comprehensive solutions ensure compliance and efficiency.
Services Offered
- Customer care
- Business process outsourcing
- Health services
- Social services
Free Trial and Pricing
Maximus offers tailored pricing based on project requirements. This call center doesn’t offer a free trial.
4. VXI Global Solutions
VXI Global Solutions provides exceptional customer service, technical support, and sales from its San Antonio office. This call center company based in San Antonio focuses on creating positive customer experiences and driving business outcomes. VXI leverages technology and analytics to enhance service quality. Their global presence allows them to offer diverse and scalable solutions.
Services Offered
- Customer service
- Technical support
- Sales
- Customer acquisition
- Back-office support
Free Trial and Pricing
You can contact VXI for pricing details. This call center company doesn’t offer a free trial.
5. TTEC
TTEC is known for its customer experience and engagement services, making it a reliable choice in San Antonio. This call center company combines technology and human touch to deliver superior service. TTEC’s solutions are designed to improve customer satisfaction and loyalty. Their experienced team helps businesses navigate customer challenges.
Services Offered
- Customer experience
- Engagement services
- Technical support
- Sales
- Consulting services
Free Trial and Pricing
Businesses can reach out to TTEC for pricing details. This company doesn’t offer a free trial.
6. Transcom
Transcom offers excellent customer service and technical support solutions from its San Antonio base. They focus on delivering personalized and efficient service. This call center company has expertise spans various industries, providing specialized support. Their innovative solutions help businesses enhance customer experience.
Services Offered
- Customer service
- Technical support
- Sales
- Back-office support
- Digital services
Free Trial and Pricing
You can contact Transcom for pricing details. This company doesn’t offer a free trial.
7. Support dot com
Support dot com specializes in technical support and customer service, with a strong presence in San Antonio. They focus on resolving technical issues quickly and efficiently. Support.com uses advanced tools and technology to enhance service delivery. This call center company provides reliable support for various tech-related issues.
Services Offered
- Technical support
- Customer service
- IT support
- Troubleshooting
- Remote assistance
Free Trial and Pricing
Support dot com doesn’t disclose its pricing on the website. This call center company doesn’t offer a free trial.
8. Alorica
Alorica is a leading provider of customer service solutions, sales support, and back-office processing. They are known for their innovative approach and commitment to excellence. Alorica operates globally and serves a diverse range of industries.
Services Offered
- Customer service solutions
- Sales support
- Back-office processing
- Technical support
- Customer analytics
Free Trial and Pricing
This call center company based in San Antonio doesn’t disclose its pricing strategy on the website. It doesn’t offer a free trial.
9. Dialog Direct
Dialog Direct provides comprehensive call center services, focusing on customer engagement and support. This call center company has a significant presence in San Antonio and serves a variety of industries. Dialog Direct is known for its data-driven approach and personalized service. Their team is highly trained to handle complex customer queries.
Services Offered
- Customer engagement
- Customer support
- Technical support
- Sales support
- Data analytics
Free Trial and Pricing
You can fill out their contact form for more pricing information. This company doesn’t offer a free trial.
10. IntouchCX
IntouchCX is a customer service provider with a strong presence in San Antonio. They specialize in delivering innovative and efficient customer service solutions. IntouchCX is known for its flexibility and ability to adapt to client needs. Their team is trained to provide exceptional service across various channels.
Services Offered
- Customer service
- Technical support
- Sales support
- Social media management
- Customer experience management
Free Trial and Pricing
They offer custom pricing plans based on your business needs. This call center company doesn’t offer a free trial.
Conclusion
In your search for the perfect call center partner in San Antonio, you’ve likely explored outsourcing as an option. This decision can significantly benefit your business by reducing costs and improving efficiency.
Consider HiredSupport, a top-rated call center company boasting a 4.9-star rating on Clutch, a trusted platform for BPO reviews. Their services start at a budget-friendly $7/hr, and they even offer a free 7-day trial to let you experience their expertise firsthand. Plus, their proven track record with numerous clients speaks volumes about their ability to deliver results.
Get a free quote today and discover how their outsourcing solutions can benefit your business.
