Want to save money and time for your business? Using a call center can help! Companies that let other people handle their customer calls can save a lot of cash – up to 50%.
Wisconsin has some really good call centers that can help your business without breaking the bank. Imagine having experts handle your customers while you focus on growing your business. It’s like having a super helper!
But finding the right call center can be tricky. That’s why we’re here to help. We’ve picked the top 10 call center services and voice services companies in Wisconsin.
Get ready to discover how to choose the perfect one for your business and start saving!
Company
Industry
Free Trial
Pricing
HiredSupport
Answering Innovations
Anser
Call Center Resources LLC
Torcom
BPO
BPO
BPO
BPO
BPO
Yes
No
No
No
No
Starts from $7/hr
Starts from $129.9 for 100 minutes
Customized
Customized
Mactel Telemessaging
Company
Industry
Free Trial
Pricing
HiredSupport
BPO
Yes
Starts from $7/hr
Answering Innovations
BPO
No
Starts from $129.9 for 100 minutes
Anser
BPO
No
Customized
Call Center Resources LLC
BPO
No
Customized
Torcom
BPO
No
Customized
Mactel Telemessaging
BPO
No
Customized
All City Communications
BPO
No
Customized
Prepare for Success (PFS)
BPO
No
Customized
Gold Cross Answering Service
BPO
No
Customized
My Receptionist
BPO
No
Starts from $110 for 70 minutes
Our Methodology to Rank Top 10 Call Center Services & Voice Services in Wisconsin
To list the top call center services & voice services in Wisconsin, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked as the top call center services & voice services company.
1. HiredSupport
HiredSupport is a call center services & voice services company with a virtual office in Wisconsin. This company was founded in 2010 and has been serving more than 100 clients across the globe for almost a decade now. This call center agency has served multiple clients from different industries, which makes it a top choice for business owners in the USA.
But how does HiredSupport help small business owners? This call center company has very affordable rates starting from just $7/hr. It means that startups can kickstart and scale operations without breaking the bank.
Small businesses such as Healthy Stuff, FIXD, Cointree, and many more. HiredSupport provides call center services to these companies and has helped increase their CSAT score by 37% and query response time reduced by 41%.
For its call center outsourcing services, HiredSupport has been featured in major media outlets such as CNN, Hubspot, and Zapier.
This call center has a rating of 4.9 stars on Clutch, which makes it a trustworthy option for small businesses looking to outsource their business processes.
What Services Does HiredSupport Offer?
HiredSupport provides call center services & voice services for small businesses such as
- Technical Support
- Back Office Support
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Outbound call center
- Answering service
- Appointment setting
Free Trial and Pricing
HiredSupport’s pricing starts from $7/hr. This call center company and service provider for small businesses offers a free trial, to help out the businesses strapped for cash.
Outsourcing that Starts from $7/hr
2. Answering Innovations
Answering Innovations is a leading call center service in Madison, WI. They provide inbound voice services with a focus on customer satisfaction. Their experienced team ensures every call is handled professionally. They offer a wide range of services tailored to meet the specific needs of their clients, ensuring seamless communication and support.
This call center and voice services company prides itself on its state-of-the-art technology and a highly trained staff that delivers exceptional customer experiences. Their commitment to quality and efficiency makes them a trusted partner for businesses looking to enhance their customer service operations.
Services Offered
- Inbound call handling
- Customer support
- Order processing
Free Trial and Pricing
Answering Innovations pricing begins at $129.99 for 100 minutes of call center service. This call center services and voice services company in Wisconsin doesn’t offer a free trial.
3. Anser
Located in Ashwaubenon, WI, Anser Services offers comprehensive call center and customer service outsourcing. Their team provides responsive and authentic customer service. They utilize advanced technology to ensure efficient call handling and provide a personalized approach to each client.
This call center services and voice services company has a reputation for reliability and professionalism, making it a top choice for businesses seeking high-quality call center services. Their flexible service options and commitment to customer satisfaction set them apart in the industry.
Services Offered
- Call center services
- Customer support
- Virtual receptionist
- Appointment scheduling
Free Trial and Pricing
Anser doesn’t disclose its pricing strategy on the website. This call center services and voice services company in Wisconsin doesn’t offer a free trial.
4. Call Center Resources LLC
Call Center Resources is based in Superior, WI, this company specializes in customer service outsourcing and call center services. They focus on providing cost-effective solutions for businesses. Their team of experienced professionals is dedicated to delivering excellent service and ensuring customer satisfaction.
This call center services and voice services company in Wisconsin offers customized solutions to meet the unique needs of each client, making them a reliable partner for businesses of all sizes. Their commitment to quality and affordability makes them a top choice in the industry.
Services Offered
- Customer service outsourcing
- Survey and research solution
- Help desk
- Order taking
Free Trial and Pricing
Call Center Resources doesn’t disclose its pricing strategy on the website. This call center services and voice services company doesn’t offer a free trial.
5. Torcom
Torcom, located in Madison, WI, has over 30 years of experience in providing professional call center services. They handle a variety of tasks from order taking to tech support. Their team is known for its expertise and dedication to delivering high-quality service.
This call center services and voice services company uses technology to ensure efficient and effective call handling, making it a trusted partner for businesses looking to improve their customer service operations. Their long-standing reputation and commitment to excellence make them a top choice for call center services in Wisconsin.
Services Offered
- Catalog order entry
- Technical support
- Inbound call center
- Quality assurance
Free Trial and Pricing
Torcom doesn’t disclose its pricing on the website and doesn’t offer a free trial.
6. Mactel Telemessaging
Mactel Telemessaging is situated in Appleton, WI, Mactel Telemessaging specializes in inbound voice services. They offer personalized and reliable call handling. Their team is dedicated to providing high-quality service and ensuring customer satisfaction.
This call center services and voice services company in Wisconsin uses the latest technology to ensure efficient call handling and provide a seamless customer experience. Their commitment to excellence and personalized service makes them a top choice for businesses looking to enhance their customer support operations.
Services Offered
- Inbound call handling
- Customer support
- Order taking
Free Trial and Pricing
Mactel Telemessaging doesn’t disclose its pricing on the website. This call center services company doesn’t offer a free trial.
7. All City Communications
All City Communications in Green Bay, WI, provides professional inbound voice services. They ensure every customer interaction is handled with care. Their team is known for its expertise and dedication to delivering high-quality service.
This call center services and voice services company in Wisconsin provides a seamless customer experience through the use of technology. Their commitment to excellence and customer satisfaction makes them a top choice for businesses looking to improve their customer support operations.
Services Offered
- Inbound call handling
- Customer support
- Customer scripting
- Message delivery
- Call reporting
Free Trial and Pricing
All City Communications doesn’t disclose its pricing strategy on the website. This call center services and voice services company doesn’t offer a free trial.
8. Prepare for Success (PFS)
Located in Appleton, WI, PFS offers inbound voice services with a focus on quality and efficiency. They help businesses maintain excellent customer relationships. Their team is known for its expertise and dedication to delivering high-quality service.
PFS uses advanced technology to ensure efficient call handling and provide a seamless customer experience. Their commitment to excellence and customer satisfaction makes them a top choice for businesses looking to improve their customer support operations.
Services Offered
- Inbound call handling
- Customer support
- Lead generation
Free Trial and Pricing
PFS doesn’t disclose its pricing on the website. The call center services and voice services do not offer a free trial.
9. Gold Cross Answering Service
Gold Cross Answering Service in Lake Hallie, WI, specializes in call center services and customer service outsourcing. They are known for their dependable and cost-effective services. Their team is dedicated to providing high-quality service and ensuring customer satisfaction.
This call center company in Wisconsin provides a seamless customer experience by making use of technology. Their commitment to excellence and affordability makes them a top choice for businesses looking to improve their customer support operations.
Services Offered
- Call center services
- Help desk
- Live chat
Free Trial and Pricing
Gold Cross Answering Service pricing plan begins from $65 and support is given for 50 minutes only. This voice service company in Wisconsin does offer a 14-day free trial period.
10. My Receptionist
My Receptionist is a call center services and voice services company located in Eau Claire, WI, My Receptionist provides on-demand call center services. They help small businesses remain responsive to their customers. Their team is known for its expertise and dedication to delivering high-quality service.
This company provides a demo of what your client will listen to on the other end of the phone line. This allows you to access that the voice is human and not auto-generated. Their commitment to excellence and customer satisfaction makes them a top choice for businesses looking to improve their customer support operations.
Services Offered
- Online scheduling
- Customer support
- Appointment reminders
Free Trial and Pricing
My Receptionist’s pricing begins from $110 with 70 minutes of customer support. This call center services and voice services company in Wisconsin doesn’t offer a free trial.
Conclusion
Selecting the best call center service is an important decision for businesses seeking to elevate their customer experience. Among the top-tier call center and voice service providers in Wisconsin, HiredSupport sets itself apart as a premier choice. With an impressive 4.9-star rating on Clutch, HiredSupport has consistently exceeded client expectations.
Offering competitive rates starting at $7/hr and a risk-free 7-day trial, businesses can confidently entrust their customer interactions to HiredSupport.
To explore how HiredSupport can benefit your organization, request a quote today.
