When companies outsource their operations to agencies geographically close to their offices, it’s called nearshore outsourcing. By partnering with such a service provider, businesses can save up to 87% of their total costs.
With the help of a nearshore outsourcing company, businesses can hire experts at reasonable rates such as a customer support agent can be onboarded starting from just $7/hr. On the contrary, hiring an individual with the same expertise would cost you $22/hr.
In this article, we have listed the top ten companies that provide nearshore outsourcing companies and how they help businesses around you.
Company
Star Rating
Free Trial
Pricing
HiredSupport
1840 & Company
Distillery
BairesDev
SupportNinja
4.9/5
3.2/5
3.7/5
4/5
3.6/5
Yes
No
No
No
No
Starts from $7/hr
Customized
Customized
Customized
Gorilla Logic
Company
Star Rating
Free Trial
Pricing
HiredSupport
4.9/5
Yes
Starts from $7/hr
1840 & Company
3.2/5
No
Customized
Distillery
3.7/5
No
Customized
BairesDev
4/5
No
Customized
SupportNinja
3.6/5
No
Customized
Gorilla Logic
3.4/5
No
Customized
Alorica
3.2/5
No
Customized
FiveRivers
3.8/5
No
Customized
VXI
3.8/5
No
Customized
31West
4.2/5
No
Starts from $1499/m
Our Methodology to Rank Top Nearshore Outsourcing Companies
To list the top nearshore outsourcing companies, we have analyzed the following factors:
- Physical Location
- Expertise and Experience
- Range of Services
- Response Time and Availability
- Scalability and Flexibility
- Reputation and Client Testimonials
- Cost-Effectiveness
- Communication Skills
- Tools Integrations
We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top nearshore outsourcing companies.
HiredSupport (California, USA)
HiredSupport was founded in 2016 and has been serving more than 100 clients across the globe for almost a decade now. The company’s head office is based in California, USA.
The company serves many industries and supports all types of businesses – from small and medium to corporate.
HiredSupport has a rating of 4.9 stars on Clutch, making it a trustworthy option for businesses looking to cut costs while being efficient.
What Nearshore Outsourcing Services Does HiredSupport Offer?
This nearshore outsourcing company provides the following services:
- Technical Support
- Back Office Support
- Nearshore outsourcing
- Offshore Outsourcing
- Phone Support
- Email Support
- Help Desk Support
- Data Entry
- Data Annotation
Some of HiredSupport’s Clients
- WOWCube
- Healthy Stuff
- OCG
- Beckon Homes
- MakeUp Eraser
You can read more about their clients by exploring the case studies page.
Pricing
For nearshore outsourcing, HiredSupport’s pricing starts from $7/hour. This makes it the most affordable option on our list.
Does HiredSupport Offer a Free Trial?
This nearshoring company offers a free trial, allowing business owners to make informed investment decisions before making a purchase.
1840 & Company (Overland Park, Kansas)
1840 & Company is a nearshore talent outsourcing agency. They can help you hire individuals or teams as per your requirements. Its head office is based in Overland Park, Kansas.
1840 & Company has a Glassdoor rating of 3.2 out of 5 stars.
What Services Does HiredSupport Offer?
This nearshore outsourcing company provides the following services:
- RPO
- Payroll Compliance
- Business Insurance
- Talent VPN
- Talent BYOD
1840 & Company’s Clients
1840 & Company serves the following clients:
- GROUPON
- Instacart
- HomeLight
- Isango
- LearnZillion
Pricing
1840 & Company doesn’t provide a pricing strategy on its website. You would have to schedule a call with them and get a customized quote as per your requirements.
Does 1840 & Company Offer a Free Trial?
1840 & Company doesn’t offer a free trial.
Distillery (Manhattan Beach, California)
Distillery is a nearshore software development outsourcing company in USA. They are based in Manhattan Beach, California.
Distillery has a Glassdoor rating of 3.7 out of 5 stars.
What Services Does Distillery Offer?
This nearshore outsourcing company provides the following services:
- Application Security Testing
- Data Engineering
- Analytics
- UX/UI Design
Distillery’s Clients
Distillery serves the following clients:
- Rakuten
- Security Benefit
- Thrive Market
- TrueCar
Pricing
Distillery doesn’t provide a pricing strategy on its website. You would have to call them or drop a message to get a quotation.
Does Distillery Offer a Free Trial?
Distillery doesn’t offer a free trial.
BairesDev (San Francisco, California)
BairesDev is a nearshore software development outsourcing company. Its head office is based in San Francisco. They have a team of 4000 experts proficient in more than 100 technologies.
BairesDev has a Glassdoor rating of 4 out of 5 stars.
What Services Does BairesDev Offer?
This nearshore outsourcing company provides the following services:
- QA Testing & Automation
- Business Intelligence
- Data Science
- iOS App Development
- UX/UI
- Android App Development
- Machine Learning
BairesDev’s Clients
BairesDev serves the following clients:
- Forcepoint
- Abbvie
- Abra
- Arlo
Pricing
BairesDev doesn’t provide a pricing strategy on its website. You would need to schedule a call to learn more about their pricing packages.
Does BairesDev Offer a Free Trial?
BairesDev doesn’t offer a free trial.
SupportNinja (Austin, Texas)
SupportNinja was established in 2015. This nearshore outsourcing company has its headquarters based in Austin, Texas, USA.
According to Glassdoor, SupportNinja has a star rating of 3.6 out of 5.
Services Offered
This nearshore outsourcing company provides the following services: :
- Customer Satisfaction
- Customer Support
- Technical Support
- Data Processing
- Content Moderation
Noteworthy Clients
Here are some clients that SupportNinja has worked with:
- Checkr
- HappySocks
- Cinedigm
- Vidyard
- Red Week
- Product Madness
- Kiva
Pricing
SupportNinja offers a customized pricing plan based on your business needs. There’s no standard price prospective clients can refer to.
Free Trial
SupportNinja doesn’t offer a free trial.
Gorilla Logic (Broomfield, Colorado)
Gorilla Logic has its headquarters in Broomfield, Colorado. This nearshore outsourcing company has served clients across the USA and has over 20 years of experience.
According to Glassdoor, Gorilla Logic has 3.4 stars out of 5.
Services Offered
This nearshore outsourcing company provides the following services:
- Enterprise Web App Development
- Backend Development
- Mobile App Development
- Agile Development Services
- UI/UX Design and Development
- Cloud and DevOps Services
- QA and Testing
Noteworthy Clients
Here are some clients that Gorilla Logic has worked with:
- Maxar
- Finish Line
- Flow Hub
- Astrella
Pricing:
Gorilla Logic doesn’t disclose its pricing on the website. You would have to fill out the contact form and wait for an agent to get back to you.
Free Trial
Gorilla Logic doesn’t offer a free trial.
7. Alorica
Alorica is based in California, USA. This nearshore outsourcing company has been operating in various industries, from Banking to Hospitality, and has served clients across America.
Alorica has a Glassdoor rating of 3.2 out of 5 stars.
What Services Does Alorica Offer?
This nearshore outsourcing company provides the following services:
- Alorica Analytics
- Omnichannel Support
- Intelligent Routing
- Chat Support
- SMS Support
Alorica’s Clients
Alorica hasn’t disclosed its clients, which puts a question mark on its credibility.
Pricing
Alorica hasn’t disclosed its pricing on the website.
Free Trial
Alorica doesn’t offer a free trial, which leaves behind uncertainty.
8. FiveRivers Technologies
FiveRivers Technologies was founded in 2003 and has been serving clients for almost 20 years now. This nearshore outsourcing company has its head office in Austin, Texas.
FiveRivers Technologies has a rating of 3.8 stars on Glassdoor.
Services Offered
This nearshore outsourcing company provides the following services:
- IT Support
- IT Consultation
- Web3 Based Solution
Noteworthy Clients
Here are some noteworthy clients of FiveRivers Technologies:
- OCHA
- SKYGRID
Pricing
FiveRivers Technologies hasn’t disclosed its pricing on the website. You would need to email them or visit their office if you want a quotation.
Free Trial
FiveRivers Technologies doesn’t offer a free trial.
9. VXI
VXI has its head office in Los Angeles, California. This nearshore outsourcing company has been serving clients across the USA for more than a decade.
VXI has a Glassdoor rating of 3.8 stars.
Services Offered
This nearshore outsourcing company offers the following services:
- Customer Experience Strategy
- Technical Support
- Cost Management
Notable Clients
Here are some notable clients of VXI:
- Telco
- Metaverse
Pricing
The prices aren’t disclosed on VXI’s website. You would need to specify the reason for contact, and then one of their agents will reach out to you.
Free Trial
VXI doesn’t offer a free trial.
10. 31West Global Services
31West Global Services was founded in 2002 and has been operational for almost two decades. This nearshore outsourcing company has its headquarters in New York.
31West Global Services has a rating of 4.2 stars on Glassdoor.
Services Offered
This nearshore outsourcing company offers the following services:
- IT Help Desk
- Application Support
- Inbound Call Center
- Back Office Support
Noteworthy Clients
Here are some noteworthy clients of 31West Global Services:
- OPTUM
- FBTL
- ZOOMER
- Synapse Corporation
- McDonald’s
Pricing
31West Global Services’ pricing starts from $1499 /rep/month. If you want a customized plan for your business, reach out to them directly.
Free Trial
31West Global Services doesn’t offer a free trial.
Read More: A Comparison of the Most Affordable Outsourcing Companies
Conclusion
If you are looking to delegate operations to a nearshore outsourcing company but are unsure which provider to opt for. I would suggest contacting HiredSupport’s support team.
This nearshore outsourcing company provides a seven-day free trial to businesses, and the best part is you can cancel the trial anytime. It will help you manage your expectations when working with a nearshore outsourcing company.
