Top 10 Offshore Outsourcing Companies in 2024

Offshore outsourcing is when businesses join hands with third-party vendors based outside their home country. Such companies can help you market your product/service at lower costs than an in-house team.

For example, you can hire a customer support agent from the USA with an average wage of $22/hr. And it wouldn’t include additional benefits such as health insurance and wellness programs. On the contrary, you can get the same expertise if you opt for an offshore outsourcing company. You can hire a resource for just under $7/hr and save big on overhead costs.

If you choose to opt for offshore outsourcing companies, there are a ton of options you can consider. Before moving to the top 10 offshore outsourcing companies, let’s go over the methodology we used to rank them.

Our Methodology to Rank Top Offshore Outsourcing Companies

To list the top offshore outsourcing companies, we have analyzed the following factors:

• Location (Physical/Virtual)
• Expertise and Experience
• Range of Services
• Response Time and Availability
• Scalability and Flexibility
• Reputation and Client Testimonials
• Cost-Effectiveness
• Communication Skills
• Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. And companies with the highest score were ranked at the top of our list of offshore outsourcing companies

Cool, let’s dive into the list of top offshore outsourcing companies:

1. HiredSupport 

HiredSupport was founded in 2016 and has been serving more than 100 clients across the globe for almost a decade now. The company’s has its back office in Pakistan. 

HiredSupport serves many niches and supports all types of businesses – from small and medium to corporate enterprises. 

HiredSupport has a rating of 4.9 stars on Clutch, making it a reliable option for businesses looking to cut costs while being efficient.

What Services Does HiredSupport Offer?

Here are some offshore outsourcing services offered by HiredSupport:

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Data Annotation

HiredSupport’s Clients

Here are some noteworthy clients of HiredSupport:

• WOWCube
• Healthy Stuff
• OCG
• MakeUp Eraser
• Beckon Homes

You can read more about their clients by exploring the case studies page.

Pricing

For offshore outsourcing, HiredSupport’s pricing starts from $7/hour. This makes it the most affordable option on our list.

Free Trial

HiredSupport offers a free trial. This helps business owners make informed investment decisions.

2. N-iX

N-ix has been in offshore software development outsourcing for almost 20 years. The company has about 2000 software developers on board to help clients with technical queries. It is ranked 2nd on our list of top offshore outsourcing companies. 

Glassdoor Rating: 4.5 out of 5 stars. 

Services Offered

Here are some offshore outsourcing services offered by N-iX:

• Software QA and Testing
• Project Management
• Big Data
• Data Governance 
• Data Science 
• Business Intelligence

Noteworthy Clients

Here are some noteworthy clients of N-ix:

• Bosch
• INDITEX
• TotalEnergies
• AVL

Pricing

N-ix hasn’t revealed its pricing strategy. You would have to drop them a message and wait for an agent to get in touch with you. 

Free Trial

N-ix doesn’t offer a free trial. 

3. Helpware

Helpware has been in the offshore outsourcing business since 2015, specifically providing customer support to startups. They have proficiency in more than 20 languages, making it the third on our list of top offshore outsourcing companies. 

Glassdoor Rating: 4.4 out of 5 stars. 

Services Offered

Here are some offshore outsourcing services offered by Helpware:

• Back Office Support 
• Digital Marketing Support 
• AI Customer Service
• Data Labeling
• Cybersecurity 
• Content Control and Verification. 

Noteworthy Clients

Here are some noteworthy clients of Helpware:

• Jam City
• RestoraPet
• Comp IQ
• Samsara

Pricing

Helpware has different pricing models on its website from Talent Only to Talent and Full Support. However, to get more details on its pricing, you would have to contact its support staff. 

Free Trial

Helpware doesn’t offer a free trial. 

4. Ascensos

Ascensos was founded in 2015 and has been serving clients from all over the world for almost a decade. They have their offices in Romania, Turkey, and South Africa. The company ranks fourth on our list of top offshore outsourcing companies.

Glassdoor Rating: 3.8 out of 5 stars.

Services Offered

Here are some offshore outsourcing services offered by Ascensos:

• Omnichannel Customer Solutions
• Digital Transformation
• Multilingual Customer Support
• Help Desk Support

Noteworthy Clients

Ascensos has worked with KFC to enhance its CX operations.

Pricing

Ascensos hasn’t disclosed its pricing. 

Free Trial

Ascensos doesn’t offer a free trial.

5. Developex

Developex ranks 5th on our list of top offshore outsourcing companies. They have been operating for about 20 years and have offices in Europe, North America, and Asia. 

Glassdoor Rating: 4 out of 5 stars. 

Services Offered

Here are some offshore outsourcing services offered by Developex:

• UI/UX Design
• Mobile App Development 
• Desktop App Development
• Embedded Software Development

Noteworthy Clients

Here are some noteworthy clients of Developex: 

• Cooler Master
• PANDELL
• Changed in Seconds
• DocBoss

Pricing

Developex hasn’t disclosed its pricing strategy.

Free Trial

Developex doesn’t offer a free trial.

6. Remote Employee

Remote Employee has its office in the Philippines. They have three international offices and deal with clients across the globe, helping them streamline their operations. Remote Employee is ranked 6th on our list of top offshore outsourcing companies to work with. 

Remote Employee doesn’t have a rating on either Glassdoor or Indeed, putting a question mark on its credibility. 

Services Offered

Here are some offshore outsourcing services offered by Remote Employee:

• Accounting and Bookkeeping
• Collections Outsourcing
• Technical Support
• Data Entry
• Customer Service
• Back Office Support

Noteworthy Clients

Here are some noteworthy clients of Noteworthy Clients:

• SCG
• QuickSmith
• Chronic Care Management
• Simple Connect

Pricing

Remote Employee hasn’t disclosed its pricing strategy. You can request a quote depending on your specific industry and niche. 

Free Trial

Remote Employee doesn’t offer a free trial. 

7. PartnerHero

PartnerHero was founded in 2012. The company aims to help startups and high-growth companies by reducing labor costs through offshore outsourcing. PartnerHero ranks 7th on our list of top offshore outsourcing companies. 

Glassdoor Rating: 3.5 out of 5 stars. 

Services Offered

Here are some offshore outsourcing services offered by PartnerHero:

• Customer Support
• Software QA
• Managed Help Desk
• Content Moderation
• Design support
• Engineering Support
• Workflow automation
• Theme development

Notable Clients

Some of the notable clients that have worked with PartnerHero are:

• Miro
• Loom
• Sweetgreen
• Lovepop

Pricing

PartnerHero has divided its pricing strategy into three segments

• Shared Teams: $10/hr
• Dedicated Teams: Starts at $14/hr
• Flex Support +: Starts at $19/hr
• Flex Support: Starts at $10/hr

Free Trial

PartnerHero does offer a free trial. However, charges would be levied once the free trial period is over. 

8. Outsource Consultants 

Outsource Consultants was founded in 2013 and has been serving clients for almost a decade now. It ranks 8th on our list of top offshore outsourcing companies. 

Glassdoor Rating: 3.2 out of 5 stars. 

Services Offered

Here are some offshore outsourcing services offered by Outsource Consultants:

• Inbound Call Center 
• Outbound Call Center 
• Customer Service
• Technical Support
• Live Chat
• Social Media

Notable Clients

Outsource Consultants hasn’t declared its clients on the website. 

Pricing

Outsource Consultants hasn’t declared its pricing on the website. You would have to call them or send over an email to contact them. 

Free Trial

You can request a free proposal from Outsource Consultants but this offshore outsourcing company doesn’t offer a free trial. 

9. Integra Global Solutions

Integra Global Solutions was founded in 2004 and caters to different types of industries ranging from Accounting and Finance to Property Management. This offshore outsourcing company has been serving clients for almost two decades now.

Glassdoor Rating: 3.5 out of 5 stars. 

Services Offered

Here are some offshore outsourcing services offered by Integra Global Solutions:

• Accounting
• Business Process Outsourcing
• Customer Support
• Business Services
• Data Processing Services

Notable Clients

Here are some key clients Integra Global Solutions has been working with: 

• Misonix
• Coda Octopus Group
• Kiwa Bio-Tech
• Marrone Bio
• Virtra.

Pricing 

Integra Global Solutions hasn’t disclosed its pricing on the website. 

Free Trial

Integra Global Solutions does offer a free trial, making it the second offshore outsourcing company on our list to do so!

10. Odondo

Odondo has served clients from various industries such as from eCommerce to Travel. Odondo is the tenth offshore outsourcing company on our list. 

Glassdoor Rating: 3 out of 5 stars. 

Services Offered

Here are some offshore outsourcing services offered by Odondo:

• Customer Service
• Help Desk Support
• Social Media 
• Content Moderation
• Data Processing

Notable Clients

Here are some key clients Odondo has been working with: 

• Amaze
• Floom
• Hyperice
• Hampers

Pricing

Odondo starts from $23/agent/hr, which comes under its Essentials package. 

Free Trial

Odondo doesn’t offer a free trial. 

How Much You Can Save By Offshore-Outsourcing in 2024

While the labor costs in underdeveloped countries are definitely lower than in the USA, UK, or Canada, we can make an estimation of how much business owners can save by outsourcing.

To measure, I have taken the following figures:

• The most affordable offshore outsourcing company – HiredSupport (starts from $7/hr).
• Median of full-time employee rates to hire customer support agents in the USA, UK, Canada, and Australia.
• Total costs comparison of hiring agents for 8 hours, and 5 days a week.

With these figures as a measurement, the following are the potential savings you can make by offshore outsourcing:

Country	Cost of Hiring In-House	Outsourcing to HiredSupport	You Save	%Cost Save
USA	$100,742 per annum	$14,787 per annum	$85,955	Save 85.32%
UK	$213,840 per annum	$14,787 per annum	$199,053	Save 93.09%
Canada	$31,722 per annum	$14,787 per annum	$16,935	Save 53.39%
Australia	$38,438 per annum	$14,787 per annum	$23,651	Save 61.53%

All of the currencies have been taken into the US. dollars to make a valid comparison.

Conclusion

Offshore outsourcing is the key to saving costs for your business. But if you are confused about which provider to opt for, I recommend contacting HiredSupport’s team or running a free trial with them for 7 days.

This offshore outsourcing service provider offers a risk-free trial, helping you make informed decisions. And once the trial is over, you can just start with them at $7/hr.