Order process outsourcing has significantly increased in recent years because you don’t need any skilled labor for order processes, saving a lot of costs.
Compare the following rates:
- Cost of hiring a virtual assistant in the USA: $100,742 per annum
- Cost of outsourcing to HiredSupport: $14,787 per annum
If you are a business that is thinking of reducing costs by outsourcing order processing verification, there are tons of options available. However, finding the right trustworthy company demands a lot of work.
To reduce your burden, we have gathered the top 10 order processing outsourcing companies in 2024 that you can trust, but first, let’s have a look at the methodology of how we picked up these companies.
Our Methodology to Rank Top Order Processing Outsourcing Companies
To list the order processing outsourcing companies, we analyzed the following factors:
- Price
- Affordability
- Number of years a company has been operating in the industry
- Quality of service
- Number of clients
- What people say about it on different platforms (Quora, Reddit)
- Recurring clients of the company
- Case studies of their clients
Most of these factors are qualitative. Our team scaled them on a rating that ranged from 1-10, and then the cumulative score of each company was calculated. The company with the highest score stands at the top, and the subsequent list follows it.
Cool, let’s dive into the top order processing outsourcing companies:
Company
Star Rating
Free Trial
Pricing
HiredSupport
Unity Communications
Prialto
Go Answer
Pexly
4.9/5
4.9/5
2.4/5
3.7/5
N/A
Yes
No
No
No
No
Starts from $7/hr
Customized
Customized
Customized
Booth & Partners
Company
Star Rating
Free Trial
Pricing
HiredSupport
4.9/5
Yes
Starts from $7/hr
Unity Communications
4.9/5
No
Customized
Prialto
2.4/5
No
Customized
Go Answer
3.7/5
No
Customized
Pexly
N/A
No
Customized
Booth & Partners
4.2/5
No
Customized
Outsourced
4.6/5
No
Customized
UAssist ME
4.1/5
No
Customized
Intersoft
4/5
No
Customized
ExpertCallers
3.5/5
No
Customized
1. HiredSupport (California, USA)
HiredSupport is an order-processing company that was established in 2010. This outsourcing company handles product orders from various companies ranging from small businesses to enterprises. HiredSupport’s headquarters is based in California, USA.
Its staff members are available 24/7, every day of the year, to take your customers’ orders, ensuring that they have a smooth transaction.
Clutch Rating: 4.9/5 stars
Services offered:
In addition to order processing outsourcing, HiredSupport offers the following services:
- Live chat support
- Email support
- Helpdesk and ticket support
- Business process outsourcing (BPO)
- Inbound call centers
- Outbound call centers
- Troubleshooting support
- Content Moderation
- Medical billing
- Telemarketing
- Data entry
- Virtual employees
- Phone ordering
- Order validation
- Lead validation and generation
- Order Support
Notable Clients
HiredSupport works with clients of all sizes, ranging from small and medium businesses to large enterprises.
Following are the clients HiredSupport has worked with:
- Wowcube
- Healthystuff
- OCG
- MakeUp Eraser
And many more!
Check out their case studies.
Pricing
HiredSupport services normally start from $7/hr. However, they offer customized pricing as well, which depends on the customer’s needs.
Free Trial
Yes, HiredSupport provides a free trial for 7 days, so you can assess and set the right expectations with the company.
2. Unity Communications (Gilbert, Arizona)
Unity Communications is an order-processing company that was founded in 2009 and has been dealing with businesses for almost two decades now. This outsourcing company’s headquarters is located in Gilbert, Arizona. They have created a name for themselves by streamlining operations for different companies.
Glassdoor Rating: 4.9/5 stars.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- BPO services
- Call centers
- Customer support outsourcing
- Inbound call centers
- Outbound call centers
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
3. Prialto (Portland, Oregon)
Prialto is an order processing company that was founded in 2009 and has its headquarters in Portland, Oregon. This service provider hires and trains individuals from various regions such as Asia, Central America, and Africa.
Glassdoor Rating: 2.4/5 stars. This highlights that the company doesn’t have a positive workplace culture.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- Administrative Support
- Sales Support
- Operational Support
- Executive Support
- Industry-Specific Services
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
4. Go Answer (Garden City, New York)
Go Answer is an order processing company that was founded in 2012 and has its headquarters in Garden City, New York. This service provider has a thorough screening process for its applicants; only those hired understand customers and what makes them happy.
Glassdoor Rating: 3.7/5 stars.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- Live phone answering with professional receptionists
- Call screening and transfer
- Message-taking and delivery
- Appointment scheduling
- Overflow call management
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
5. Pexly (Amsterdam, Netherlands)
Pexly is an order-processing company founded in 2015 and headquartered in Amsterdam, Netherlands. Its agents are available round the clock to take customers’ orders across different timezones. The service provider has proficiency in more than 30 languages.
The company isn’t registered on Glassdoor.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- Multilingual customer support via various channels (phone, email, chat)
- E-commerce support
- Content moderation
- Data annotation
- AI chatbot development
- Customer service consulting
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
6. Booth & Partners (Makati, Philippines)
Booth & Partners is an order processing company that was founded in 2013 and has its headquarters in Makati, Philippines. This service provider helps businesses improve productivity and efficiency by handling orders for varying industries. The company has 1000 plus employees handling 150 plus clients globally.
Glassdoor Rating: 4.2/5 stars.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- Back Office Support
- Customer Support
- HR Support
- Insurance Support
- Marketing
- Payroll
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
7. Outsourced (Makati, Philippines)
Outsourced is an order processing company that was founded in 2012 and has its headquarters in Makati, Philippines. This service provider has been helping businesses for more than 10 years. This order-processing company has over 1000 employees and serves over 250 clients worldwide.
Glassdoor Rating: 4.6/5 stars.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- Marketing
- Customer service
- HR
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
8. UAssist ME (Miami Beach, Florida)
UAssist ME is an order processing company that was founded in 2009 and has its headquarters in Miami Beach, Florida. They have customized solutions that would be created according to your business needs. This service provider helps ease the end-to-end transactions between a customer and the business.
Glassdoor Rating: 4.1/5 stars.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- Administrative Support
- Customer Service
- Marketing and Social Media Management
- Data Entry and Management
- Project Management
- Lead Generation and Qualification
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
9. Intersoft (Plano, Texas)
Intersoft is an order processing company that was founded in 2011 and has its headquarters in Plano, Texas. This service provider has experience working with startups as well as enterprises. This order processing highlights transparency in its dealings with businesses.
Glassdoor Rating: 4/5 stars.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- Carrier management
- Shipment tracking and visibility
- Shipping label creation and printing
- Order fulfillment automation
- Reporting and analytics
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
10. ExpertCallers (Princeton, New Jersey)
ExpertCallers is an order processing company that has over 12 years of experience. The company has over 300 clients spread across different regions. This order-processing company has over 4000 trained agents who answer customer inquiries and help a business improve its sales pipeline. The service provider has its headquarters in Princeton, New Jersey.
Glassdoor Rating: 3.5/5 stars. This highlights that the company doesn’t prioritize its culture.
Services Offered
In addition to the order processing outsourcing, the company provides the following services:
- Customer service
- Outbound call centers
- Appointment setting
- Inbound call centers
And many more!
Notable Clients
The company does not list its clients publicly. However, you can check the company’s clients’ testimonials on its website.
Pricing
The company offers customized pricing according to the needs of a customer.
Free Trial
No, the company does not offer a free trial.
Conclusion
While I have mentioned the top 10 order processing companies, I’d suggest choosing HiredSupport if you are thinking of a reliable partner that can save your business costs.
In fact, HiredSupport routinely estimates how much you can save as compared to the in-house team if you are thinking of outsourcing. For example, in an article, they estimated that you could save around 81.65% by outsourcing your customer service needs to HiredSupport.
Wondering how much you can save by outsourcing? HiredSupport can make an estimate for you! You can reach them out at [email protected] or call them at (800) 655-5891.
