Top 10 Outbound Call Center Companies in 2024

Outsourcing sales and customer service operations to outbound call center companies helps businesses scale their operations, allowing them to grow their revenue while optimizing costs. 

Companies can enjoy cost-saving and improve efficiency by teaming up with an outbound call center company. Such service providers can help you get started from just $7/hour, which is less than hiring an in-house resource at $22/hr. 

Moreover, even if you consider outsourcing, there are tons of options available, and finding the right one consumes a lot of energy and time. To help you with this, we have compiled a list of top outbound call centers, but let’s go through our research methodology first:

Our Methodology to Rank Top Outbound Call Center Companies

To rank the top outbound call center company, here are some factors businesses should consider:

• Client Testimonials
• Physical Location
• Expertise and Experience
• Response Time and Availability
• Average Handle Time
• Cost-Effectiveness
• Communication Skills
• Cost per Acquisition
• Dropped Call Rate

We scaled these on a rating that ranged from 1-10, and then the total score of each outbound call center company was calculated. The agency with the highest score was ranked at the top, making it the best option for businesses to consider. 

HiredSupport (California, USA)

HiredSupport is an outbound call center company that was established in 2010. This service provider has been dealing with diverse clients from all over the world, helping scale their businesses. HiredSupport’s headquarters is based in California, USA. 

It caters to all sorts of industries and businesses of all sizes. The unique point about HiredSupport is that the company has a history of working businesses of all scales. This provides the company the strength to analyze businesses quickly and troubleshoot problems.

Further, HiredSuppor ranks at the top for the top outbound call center companies.

Clutch Rating: 4.9/5 stars 

Does HiredSupport Offer Outbound Call Center Services?

Yes, HiredSupport offers outbound call center services along with others such as: 

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Data Annotation

Which Businesses Have Chosen HiredSupport?

Here are some businesses that use HiredSupport’s services:

• WOWCube
• Healthy Stuff
• FIXD
• Paperform

You can read more about HiredSupport’s clients by exploring the case studies page.

Is HiredSupport Affordable for Businesses?

HiredSupport’s pricing starts from $7/hour. This makes it the most affordable option when compared to other outbound call center companies. 

Does HiredSupport Offer a Free Trial?

Yes, HiredSupport offers a free trial. This allows business owners to make informed investment decisions before making a financial commitment.

Belkins (Dover, Delaware)

Belkins Inc. is an outbound call center company that was established in 2017. It has been operational for less than 10 years. This outbound call center company has its headquarters based in Dover, Delaware. 

Glass Rating: 4.8/5 stars. 

What Services Does Belkins Offer?

Belkins offers the following services to its clients:

• Lead Generation
• Email Prospecting
• Sales Development
• Outbound Sales Strategy
• Outbound Marketing
• Appointment Setting

Which Businesses Have Chosen Belkins?

Belkins serves the following clients: 

• Simply NUC
• Deepdyve
• Sekisui
• BagCorp

Pricing

Belkins has five pricing plans such as: 

• Basic
• Growth
• Growth Plus
• Ongoing Support
• Enterprise

The cost for each plan has not been disclosed. 

Does Belkins Offer a Free Trial?

No, Belkins doesn’t offer a free trial. 

SalesAR (London, England)

SalesAR is an outbound call center company that was established in 2019. It has won multiple awards in the lead generation industry. The company’s headquarters is based in London, England. 

Glass Rating: 3.1/5 stars. 

What Services Does SalesAR Offer?

SalesAR offers the following services to its clients:

• Lead Generation
• Sales
• Email Marketing
• B2B Lead Generation Services
• B2B Appointment Setting Services
• Outbound Sales Strategy

Which Businesses Have Chosen SalesAR?

SalesAR serves the following clients: 

• Akridata
• APCT
• Accelerist
• Arineta

Pricing

SalesAR has three pricing plans such as: 

• Pilot
• Business
• Enterprise

The cost for each plan has not been disclosed. 

Does SalesAR Offer a Free Trial?

No, SalesAR doesn’t offer a free trial. 

SalesRoads (Boca Raton, Florida)

SalesRoads is an outbound call center company that was established in 2007. The company has more than 15 years of experience, specifically in appointment settings. It has served industries ranging from SaaS to Logistics. This outbound call center company has its headquarters based in Boca Raton, Florida. 

Glass Rating: 4.2/5 stars.

What Services Does SalesRoads Offer?

SalesRoads offers the following services to its clients:

• B2B Appointment Setting
• Sales Outsourcing
• Lead Generation
• Telemarketing
• Outbound Strategy Development

Which Businesses Have Chosen SalesRoads?

SalesRoads serves the following clients: 

• Paylocity 
• Kuebix
• Quest Diagnostics
• ADP
• SHARP

Pricing

SalesRoads pricing starts from $5500 to $8750 per month. If you want more details, contact their support team. 

Does Belkins Offer a Free Trial?

No, SalesRoads doesn’t offer a free trial. 

XACT (Orlando, Florida)

XACT was established with a promise to deliver a seamless customer service experience. This outbound call center is headquartered in Orlando, Florida. The company has over 25 years of experience in contact centers. 

Glassdoor Rating: 3.6/5 stars.

What Services Does XACT Offer?

Here are some services that XACT offers: 

• Inbound & Outbound Calling
• Web Chat
• Email Management
• Customer Help Desk
• Service & Support Dispatch

Which Businesses Have Chosen XACT?

XACT hasn’t disclosed its clients on the website. 

Pricing

XACT hasn’t disclosed its pricing strategy on the website. 

Does XACT Offer a Free Trial?

No, XACT doesn’t offer a free trial.

SupportYourApp (Wilmington, Delaware)

SupportYourApp was established in 2010 and has been serving both technical and non-technical industries for more than 10 years now. This outbound call center has an employee base of 2000 individuals. The company is headquartered in Wilmington, Delaware.

Glassdoor Rating: 4.7/5 stars. 

What Services Does SupportYourApp Offer?

Here are some services that SupportYourApp offers: 

• Customer Support (Front Desk, Tier 1)
• Technical Support (Tier 1-3)
• Outbound Strategy
• AI-Powered Support Teams
• Reception Desk Services

Which Businesses Have Chosen  SupportYourApp?

Here are some clients that SupportYourApp works with:

• SignEasy
• Calm
• Kofax
• MacPaw

Pricing

SupportYourApp has the following pricing plans: 

• Essential 
• Growth
• Advanced
• Enterprise. 

The pricing hasn’t been disclosed. 

Does SupportYourApp Offer a Free Trial?

No,  SupportYourApp doesn’t offer a free trial.  

Martal Group (Oakville, Ontario)

Martal Group was established in 2009 and has been serving startups and enterprises for more than 10 years now. This outbound call center helps companies streamline their workflow. The company is headquartered in Oakville, Ontario.

Glassdoor Rating: 4.3/5 stars

What Services Does Martal Group Offer?

Here are some services that Martal Group offers: 

• B2B Tech Sales
• B2B Lead Generation
• Appointment Setting
• Outbound Marketing

Which Businesses Have Chosen Martal Group?

Here are some clients that Martal Group works with:

• Incentives Solutions
• Spice
• Deephow
• Visco CG

Pricing

Martal Group’s pricing strategy is divided into different tiers such as: 

• Tier 1A
• Tier 1B
• Tier 2
• Tier 3

The pricing hasn’t been disclosed. 

Does Martal Group Offer a Free Trial?

No,  Martal Group doesn’t offer a free trial.

AnswerForce ( Portland, Oregon)

AnswerForce was established in 2003 and has been serving startups and enterprises for more than 20 years now specializing in HVAC support services. This outbound call center is headquartered in Portland, Oregon.

Clutch Rating: 4.4/5 stars. 

What Services Does AnswerForce Offer?

Here are some services that AnswerForce offers: 

• CRM Integration
• Live Phone Support
• Virtual Office Solution
• Outbound Call Center Solutions
• Live Web Chat Service
• Lead Capturing/E-Commerce
• Appointment Scheduling

Which Businesses Have Chosen AnswerForce?

Here are some clients that AnswerForce works with:

• Hatch
• Ace Handyman Services
• TeamLogic IT
• Mathnasium

Pricing

AnswerForce hasn’t disclosed its pricing strategy on the website. 

Does AnswerForce Offer a Free Trial?

No,  AnswerForce doesn’t offer a free trial.

Emapta (Makati, Philippines)

Emapta was formed in 2010 and has more than 13 years of experience. This outbound call center has helped small and medium businesses achieve their vision while streamlining internal processes. 

Glassdoor Rating: 4.3/5 stars. 

What Services Does Emapta Offer?

Here are some services that Emapta offers:

• Business Development
• Creative Services/Copywriting
• Digital Marketing
• Inbound & Outbound Sales
• Post Sales/Customer Success
• Administrative Support
• Customer Support

Which Businesses Have Chosen Emapta?

Here are the clients that have worked with Emapta:

• Mortgage Quality Management and Research, LLC
• Numeroo Bookkeeping
• TechPath

Pricing

Emapta has a page dedicated to pricing from which you can search for the role you are looking to outsource to this outbound call center. It also offers a personalized team builder, to help with the outsourcing process. 

Does Emapta Offer a Free Trial?

No, Emapta doesn’t offer a free trial. 

Bellvantage (Mandaluyong, Philippines)

Bellvantage was formed in 2008 and has more than 12 years of experience in being an outbound call center company. It has headquarters based in Mandaluyong, Metro Manila. This outbound call center has more than 3000 employees helping businesses achieve success. 

Glassdoor Rating: 3.1/5 stars. 

What Services Does Bellvantage Offer?

Here are some services that Bellvantage offers: 

• Inbound Call Center
• Outbound Call Center
• Data Entry & Verification
• Hosted Contact Center
• Business Franchising
• Business Partnership

Which Businesses Have Chosen Bellvantage?

Here are some notable clients of Bellvantage:

• KFC
• Domino’s Pizza
• MCB Bank
• Daraz
• Toyota

Pricing

Bellvantage doesn’t disclose its pricing strategy on the website. You would need to contact their support team for more details. 

Does Bellvantage Offer a Free Trial?

Bellvantage doesn’t offer a free trial. 

Conclusion

We have had an overview of the top outbound call center companies. If you have reached the end of the list but are still wondering which outbound call center to choose from, there’s no need to worry, as I have the perfect solution for you. 

See, you as a business owner want something you can test out before buying, like a free trial, and that’s what HiredSupport offers. It’s a 7-day free trial with no strings attached which would help you understand what it means to work with an outbound call center. 

Get in touch with their support team and watch your business x2 its growth.