Top 10 Telemarketing Companies (Updated 2024)

According to ServiceBell, telemarketing has a close rate of 20%. The companies often make their marketing plan by taking outbound calls as a part of their larger marketing plan.

Moreover, most of the companies consider outsourcing telemarketing given the task doesn’t demand to hire a lot of full-time employees just to make outbound calls. The cost of hiring these employees gets super expensive especially if your business is in the US.

So, the solution most of the companies find is to outsource their telemarketing operations. And even if you consider outsourcing, it is very difficult to find the right company that you can trust with your money.

Suppose you are also one of the many people struggling to find the right telemarketing company. In that case, we have gathered a list of the top 10 telemarketing outsourcing companies that you can trust and consider outsourcing to.

Our Methodology to Rank Top Telemarketing Companies

To list the top 10 BPO companies, we analyzed the following factors:

• The company should offer telemarketing services
• Number of years a company has been operating in the BPO
• Quality of service
• Number of clients
• What people say about it on different platforms (Quora, Reddit)
• Recurring clients of the company
• Case studies of their clients
• Price
• Affordability

Most of these factors are qualitative. Our team scaled them on a rating that ranges from 1-10 and then the cumulative score of each company was calculated. The company with the highest score stands at the top, and the subsequent list follows it.

Cool, let’s dive into the top Telemarketing Companies:

1. HiredSupport

With a decade of experience in the telemarketing industry, HiredSupport should be your first priority on the list if you are thinking about outsourcing. The company is the pioneer of outsourcing and has served multiple clients.

The company is suitable for businesses of all ranges – from small to medium enterprises. According to Clutch, the company has a star rating of 4.9 out of 5.

Services Offered

The following are the services offered by HiredSupport:

• Live chat support
• Business process outsourcing (BPO)
• Email support
• Helpdesk and ticket support
• Telemarketing outsourcing
• Troubleshooting
• Content moderation
• Medical billing
• Telemarketing
• Data entry
• Virtual employees
• Phone ordering
• Order validation
• Lead generation
• Order support

Require something specific? Please contact their sales team via email ([email protected]) or by phone at (800) 655-5891. 

Notable Clients

Following are the notable clients of HiredSupport:

Here are some notable clients of HiredSupport: 

• Healthystuff
• Wowcube
• MakeUp Eraser
• OCG

And many more!

Free Trial

HiredSupport offers 7-days free trial in which you can set the right expectations and can measure if outsourcing is the right option for you.

Pricing

HiredSupport starts from $7/hr, which is the most affordable in the outsourcing market.

2. IdeasUnlimited

Founded in 2010, IdeasUnlimited stands at the second when it comes to telemarketing outsourcing. The company has offices in underdeveloped countries and the places you outsource to. 

According to Glassdoor, the company has a star rating of 4.8 out of 5. Moreover, the company serves diverse industries and multiple types of businesses.

Services Offered

The following are the services offered by IdeasUnlimited:

• Customer support
• Outbound call centers
• Inbound call centers
• Multilingual support
• Healthcare support
• Ecommerce and backend support
• Operations support
• Virtual assistant services

And many more!

Notable Clients

Following are the notable clients of IdeasUnlimited:

• Travelwifi 
• BabeBox
• Patpat
• SMM international
• VitaeLife
• TVCO

And many more!

Free Trial

The company does not provide a free trial.

Pricing

The company relies on customized plans for its clients instead of standard pricing rates.

3. Blue Valley Marketing

Founded in 1991, Blue Valley Marketing stands at the third when we compare the top telemarketing companies. The company has a history of serving telemarketing clients and continues to be an example of quality services.

According to Clutch, the company has a star rating of 4.9 out of 5.

Services Offered

The following are the services offered by Blue Valley Marketing:

• Customer services
• Inbound call centers
• Outbound call centers
• Lead generations

And many more!

Notable Clients

Following are the notable clients Blue Valley Marketing has worked with:

• IBM
• Salesforce
• Red Hat
• Verizon

And many more!

Free Trial

The company does not provide a free trial.

Pricing

The company does not have a standard price, rather it depends on the customized plans.

4. SupportYourApp

Founded in 2010, the company stands at the fourth when we compare it with the other BPO companies in the industry. 

According to Glassdoor, the company has a star rating of 4.7/5. Moreover, the company supports the following niches – tech startups, SaaS companies and Fintech.

Services Offered

The following are the services offered by SupportYourApp:

• 24/7 Customer Support in 60+ Languages
• Technical Support
• Multi-channel Support (phone, email, chat)
• CRM Integration
• In-house developed support software

And many more!

Notable Clients

Following are the notable clients SupportYourApp has worked with:

• Mastercard
• Calm
• Glovo
• MacPaw

And many more!

Free Trial

The company does not provide a free trial.

Pricing

The company does not have a standard pricing structure, rather it depends on the customized plans.

5. Callbox

Founded in 2004, Callbox has made its name in one of the telemarketing companies. According to Glassdoor, the company has a star rating of 3.6 out of 5.

Moreover, the company serves the following industries – e-commerce, retail, technology, healthcare and finance

Services Offered

The following are the services offered by Callbox:

• Cloud-based contact center solutions
• Inbound and outbound calling
• Omnichannel support (phone, email, chat, SMS)
• IVR (Interactive Voice Response)
• Call analytics and reporting

And many more!

Notable Clients

Callbox hasn’t mentioned the names of its clients publicly, however, they have available case studies.

Free Trial

Callbox offers a 14-day free trial to test and set the right expectations.

Pricing

Callbox starts from $45/user/month. Moreover, their prices are divided into different layers based on your specific requirements. It’s advisable to visit their website and check the prices accordingly.

6. 1840 & Company

Founded in 2014, the company stands at the 6th when it comes to the top telemarketing outsourcing companies. The company serves the following industries – manufacturing, consumer goods, technology, healthcare, and life sciences.

According to Glassdoor, the company has a star rating of 3.2 out of 5.

Services Offered

The following are the services offered by the company:

• Business Process Outsourcing (BPO)
• Customer service and support
• Sales and lead generation
• Back office operations
• Content moderation

And many more!

Notable Clients

The company hasn’t mentioned its clients publicly.

Free Trial

The company does not offer a free trial.

Pricing

The company relies on the customized plans instead of standard pricing.

7. Go4Customer

Founded in March 2004, the company stands at the 7th when we compare it with the other telemarketing companies.

Following are industries Go4Customer operates in – e-commerce, retail, technology, manufacturing and logistics. According to Glassdoor, the company has a star rating of 4.5 out of 5.

Services Offered:

Following are the services offered by the Go4Customer:

• Customer service outsourcing
• Inbound and outbound call management
• Live chat support
• Email support
• Social media management

And many more!

Notable Clients

Go4Customer does not list its clients publicly.

Free Trial

The company does not offer a free trial.

Pricing

The company provides customized plans instead of standard pricing for their customers.

8. Helpware

Founded in 2015, the company has always relied on modern approaches to solve customers’ problems. And that’s the reason Helpware stands at the 8th place when it comes to top telemarketing companies.

Following are industries Helpware works with – tech startups, e-commerce, SaaS companies, marketing agencies and many more!

According to Glassdoor, the company has a star rating 4.4 out of 5.

Services Offered

The following are the services offered by Helpware:

• Customer support outsourcing
• Technical support
• Live chat support
• Email support
• Content moderation
• Social media management

And many more!

Notable Clients

Helpware does not have a publicly available list of its clients.

Free Trial

Helpware does not have a free trial.

Pricing

Helpware offers customized plans instead of standard pricing.

9. Everise

Founded in 2016, the company operates in 12 countries with thousands of employees at different locations. It’s one of the pioneers in the telemarketing industry and that’s the reason it stands at the 9th in the list of top telemarketing companies.

The company services the following industries – e-commerce, retail, finance, healthcare, manufacturing and many more!

According to Glassdoor, the company has a star rating of 4.6 out of 5.

Services Offered

The following are the services offered by Everise:

• Customer experience management (CEM)
• Technical support
• Back office operations
• Content moderation
• Digital marketing

And many more!

Notable Clients

Eversive does not have a publicly available list of its clients.

Free Trial

The company does not offer a free trial.

Pricing

The company does not have a standard pricing, rather it depends on the customized plans.

10. Unity Communications 

Founded in 2009, and with years of excellence, the company has made its mark in the list of top telemarketing companies. 

The company serves the following industries – telecom, IT, media & entertainment, healthcare, education and many more!

According to Glassdoor, the company has a star rating of 4.9 out of 5.

Services Offered

The following are the services offered by the company:

• Cloud-based communication solutions
• Unified communications (UC)
• Contact center solutions
• Collaboration tools
• Network services

And many more!

Notable Clients

Unity-communications does not have a publicly available list of its clients.

Free Trial

Unity-communications does not provide a free trial.

Pricing

The company relies on the customized plans instead of standard pricing.